MENU

Current Issue

PREMIUM CONTENT FOR SUBSCRIBERS ONLY

September-coverDigital EditionOnline Edition

Create a Genuine Customer Connection

Make it Your Own

4 Benefits Outside HR Services Can Provide

Motivating Yourself and Your Staff for Success

How the Auto Care Caucus is Fighting for Change

Strengthen Your Customer Relationships Through Communication

2019 All-Star Manager: Ben Lesueur

The All-Star Awards

Shop View: Hunt Automotive

Eat, Drink, Walk

A Look into the Right to Repair Coalition

The Effects of a True Mentor

Videos
%{topic} RSS FeedSubscribe

Videos
Offering a unique, modern approach to storytelling, the Ratchet+Wrench Interview series covers the industry’s most pressing issues, progressive operational strategies and inspirational stories in one-on-one conversations with top industry professionals.

ARTICLES

R+W Interview Series: Pride Auto Care Part 2

July 18, 2019
No Comments
Last month, the Ratchet+Wrench Interview series featured Pride Auto Care owners Al and Dwight Pridemore, as well as their director of training, Tyler. This month, the conversation continues, as the trio explains how they've emphasized servant leadership in their Colorado-area shops.
Read More

R+W Interview Series: Pride Auto Care

June 20, 2019
One Comment

Pride Auto Care owners and brothers Al, Dwight and Vince Pridemore (as well as their late brother, Darrell), have adopted two pillars in order to achieve their shop's success: provide the best training possible for staff, and operate with transparency and honesty.


Read More

R+W Interview Series: Brian Sump

March 21, 2019
No Comments

Brian Sump is not your typical shop owner. A former professional athlete, Sump had never turned a wrench in a shop before starting Denver-based Avalon Motorsports in 2007. But in the years since, he has used his business acumen and a detailed, process-based management philosophy to grow his German-specialty shop.


Read More

R+W Interview Series: Greg Buckley

February 20, 2019
No Comments

Greg Buckley's Delaware shop is an example of a modern shop that's continually invested in new technology. In the first episode of the Ratchet+Wrench Interview Series, Buckley explains just how he's modernized his shop and how other shop owners can, too.


Read More