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Numbers, Numbers, Numbers and … People

Taking Advantage of Peak Days

The Employee Friend Zone

From the Heart

Brakes for Breasts’ Continued Growth

Creating a Mentee Checklist

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Offering a unique, modern approach to storytelling, the Ratchet+Wrench Interview series covers the industry’s most pressing issues, progressive operational strategies and inspirational stories in one-on-one conversations with top industry professionals.

ARTICLES

R+W Interview Series: Pride Auto Care Part 2

July 18, 2019
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Last month, the Ratchet+Wrench Interview series featured Pride Auto Care owners Al and Dwight Pridemore, as well as their director of training, Tyler. This month, the conversation continues, as the trio explains how they've emphasized servant leadership in their Colorado-area shops.
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R+W Interview Series: Pride Auto Care

June 20, 2019
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Pride Auto Care owners and brothers Al, Dwight and Vince Pridemore (as well as their late brother, Darrell), have adopted two pillars in order to achieve their shop's success: provide the best training possible for staff, and operate with transparency and honesty.


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R+W Interview Series: Brian Sump

March 21, 2019
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Brian Sump is not your typical shop owner. A former professional athlete, Sump had never turned a wrench in a shop before starting Denver-based Avalon Motorsports in 2007. But in the years since, he has used his business acumen and a detailed, process-based management philosophy to grow his German-specialty shop.


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R+W Interview Series: Greg Buckley

February 20, 2019
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Greg Buckley's Delaware shop is an example of a modern shop that's continually invested in new technology. In the first episode of the Ratchet+Wrench Interview Series, Buckley explains just how he's modernized his shop and how other shop owners can, too.


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