Professional drift driver, technician, and owner of Texas Drift Academy, Josh Robinson, explains how Duralast parts, albeit made for OE replacement, are able to keep up with his extreme sport and builds.
Lee Smith, Parts and Accessories Sales Operations Manager at Toyota Motor North America, shares insights on the new Competitive Parts Pricing Initiative.
Jon Palazzo, Vice President of E-commerce at OEC, discusses upcoming emerging vehicle technology and how the use of OEM parts is becoming more vital than ever.
BOLT ON TECHNOLOGY's Director of Education, John "JB" Burkauser, joins Ratchet+Wrench to discuss the importance of communicating through digital inspections, along with some tips and tricks for utilizing the technology.
Jack Saunders, New Business Development at OEC, discusses how integrating your parts ordering catalog into your shop management system can boost efficiency and grow your business.
In this bonus Inside the Consumer's Mind episode, shop owners break down the features they've strategically spotlighted to build a strong online presence.
From make and model to driving habits, Ratchet+Wrench's new video series looks at the demographics and past experiences that impact the repair shop customer journey.
As vehicles become more complex and open new paths for liability, William Ferreira of the Automotive Defense Specialists shares his key tips to ensure you have a repair-savvy legal pro in your corner.
Frank Kneller, CEO of GB Auto Service, details the company's rapid growth, how to add tire sales to a repair business, and the importance of apprenticeships.
Stephany Love, associate product manager at OEC, delves into how the pandemic has affected online commerce, as well as the future of efficient parts ordering.
From a hospitality-based mentality to peer evaluations, the team at Foreign Affairs Auto explains how they've built an adaptable shop culture yielding long technician tenures.
John (JB) Burkhauser, director of education at BOLT ON TECHNOLOGY discusses how you can increase your efficiency simply by setting up your shop floor effectively.
When it comes to building a tight-knit team and an award-winning shop culture, Levon Arnold, owner of Long Arm Mechanics, it all starts with a commitment to hiring for fit, not convenience.
It's one thing to set goals for the year ahead, but it's another to meet them. Tune in to see how Mitch Moncur of Denny's Auto has adapted his team's goals for sustainable success.
Is your shop ready for an expansion? Dwayne Myers of Dynamic Automotive distills some of the most critical lessons his team learned through the process of growing the shop's operations and the takeaways that have lead the team to success.
Could running one shop really be more difficult than running five? Aspen Auto Clinic founder Greg Bunch shares how he's learned to hone a vision and delegate when it comes to battling burnout.
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