Ratchet and Wrench sat down with Michael Flink, Director of Sales for Diagnostics, Battery Test, Immobilizer, and Strategic accounts at AUTEL Automotive Intelligence USA, to learn more about the AAPEX Show in Las Vegas Nov 1-3. Register Today.
Ratchet and Wrench sat down with Vic Tarasik, Founder and Managing Partner at Shop Owner Coach LLC to learn more about the AAPEX Show in Las Vegas Nov 1-3.
Ratchet and Wrench sat down with Kathleen Long, Chief Revenue Officer at RepairPal, and Rick White, Managing Partner at One Eighty Business Solutions LLC, to learn more about the AAPEX Show in Las Vegas Nov 1-3.
Professional drift driver, technician, and owner of Texas Drift Academy, Josh Robinson, explains how Duralast parts, albeit made for OE replacement, are able to keep up with his extreme sport and builds.
Lee Smith, Parts and Accessories Sales Operations Manager at Toyota Motor North America, shares insights on the new Competitive Parts Pricing Initiative.
Jon Palazzo, Vice President of E-commerce at OEC, discusses upcoming emerging vehicle technology and how the use of OEM parts is becoming more vital than ever.
BOLT ON TECHNOLOGY's Director of Education, John "JB" Burkauser, joins Ratchet+Wrench to discuss the importance of communicating through digital inspections, along with some tips and tricks for utilizing the technology.
Jack Saunders, New Business Development at OEC, discusses how integrating your parts ordering catalog into your shop management system can boost efficiency and grow your business.
In this bonus Inside the Consumer's Mind episode, shop owners break down the features they've strategically spotlighted to build a strong online presence.
From make and model to driving habits, Ratchet+Wrench's new video series looks at the demographics and past experiences that impact the repair shop customer journey.
As vehicles become more complex and open new paths for liability, William Ferreira of the Automotive Defense Specialists shares his key tips to ensure you have a repair-savvy legal pro in your corner.
Frank Kneller, CEO of GB Auto Service, details the company's rapid growth, how to add tire sales to a repair business, and the importance of apprenticeships.
Stephany Love, associate product manager at OEC, delves into how the pandemic has affected online commerce, as well as the future of efficient parts ordering.
From a hospitality-based mentality to peer evaluations, the team at Foreign Affairs Auto explains how they've built an adaptable shop culture yielding long technician tenures.
John (JB) Burkhauser, director of education at BOLT ON TECHNOLOGY discusses how you can increase your efficiency simply by setting up your shop floor effectively.
When it comes to building a tight-knit team and an award-winning shop culture, Levon Arnold, owner of Long Arm Mechanics, it all starts with a commitment to hiring for fit, not convenience.
It's one thing to set goals for the year ahead, but it's another to meet them. Tune in to see how Mitch Moncur of Denny's Auto has adapted his team's goals for sustainable success.
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