Videos

Videos
Offering a unique, modern approach to storytelling, the Ratchet+Wrench Interview series covers the industry’s most pressing issues, progressive operational strategies and inspirational stories in one-on-one conversations with top industry professionals.

ARTICLES

retirement

RW Interview Series: Dave Striegel

Dave Striegel, owner of Elizabeth AutoCare, has been factoring in his successor's feedback for over a decade. Learn some of his top tips on planning for retirement in this month's Ratchet+Wrench Interview Series.


Read More

RW Interview Series: David Askwith

David Askwith, director of operations for AutoStream Car Care in Maryland, describes how the business overcame three and half months of scraping by during the pandemic to hitting its best sales day in history.


Read More
PPP Application

RW Interview Series: COVID-19 Government Assistance 101

Confused about the financial assistance, loans and benefits available to you through programs like the CARES Act? No worries. Ratchet+Wrench talked to Stuart Sorkin, managing partner at Business and Legal Advisors LLC, who has studied the act to find out exactly what you need to know about the Payment Protection Program, the financial assistance available, the application process, and how to determine the best route for your business.


Read More

R+W Interview Series: Jonathan Ortiz

Jonathan Ortiz, Ratchet+Wrench's newest online columnist and owner of Foreign Affairs Auto, shares his background and what readers can expect from his monthly column, including a look at the dynamics of a family-run business.


Read More

R+W Interview Series: Pride Auto Care Part 2

Last month, the Ratchet+Wrench Interview series featured Pride Auto Care owners Al and Vince Pridemore, as well as their director of training, Tye. This month, the conversation continues, as the trio explains how they've emphasized servant leadership in their Colorado-area shops.


Read More

R+W Interview Series: Pride Auto Care

Pride Auto Care owners and brothers Al, Dwight and Vince Pridemore (as well as their late brother, Darrell), have adopted two pillars in order to achieve their shop's success: provide the best training possible for staff, and operate with transparency and honesty.


Read More