May 24, 2021—To better assist shop owners with their business-building tactics, Ratchet+Wrench has compiled a short list of essential leadership material from some of its favorite sources. Here's a look at a few must-read articles from the past week.
3 Insights You Can Pull Out of Bad Customer Reviews — Inc.
Bad reviews can hurt, but every one of them can tell you a little about how to do better.
This Is Why You Should Never Ignore Customer Feedback — Entrepreneur
Criticism is tough to take until you discover that it's a gift in disguise, potentially leading to your next great opportunity.
One Hack That Will Change Your Facebook Ads Success Rate — Forbes
Learn what interest targeting is and how to use it to become a Facebook Ads pro.
