May 17, 2021—To better assist shop owners with their business-building tactics, Ratchet+Wrench has compiled a short list of essential leadership material from some of its favorite sources. Here's a look at a few must-read articles from the past week.

The PPP Is Out of Cash. Three Ways It Could Improve in the Next Crisis — Inc. 

The forgivable loan program helped more than eight million small businesses access more than $780 billion in aid. But former SBA boss Michael Roth says it could have been a less painful process.

Attention Small Businesses: There's a Generation-Sized Untapped Customer Base — Entrepreneur

This potential market is roughly the same size as Generation X.

The High Cost of Poor Succession Planning — Harvard Business Review  

Companies need to start succession planning well before they think they need to.