Latest industry news and insights for auto care shop owners and operators
This week's roundup discusses how to win arguments, setting expectations for your team and developing your own leadership style.
Dec. 10, 2021—To better assist shop owners with their leadership styles, Ratchet+Wrench has compiled a short list of essential leadership material from some of its favorite sources. Here's a look at a few must-read articles from the past week.
Want to Stop Losing Arguments You Should Win? Avoid the Counterproposal Paradox — Inc.
And avoid allowing what should be a thoughtful discussion into an either/or proposition.
How to Set Expectations and Get the Performance You Want From Your Team — Entrepreneur
Effective leadership begins with conveying crystal-clear goals.
How to Develop Your Leadership Style — Harvard Business Review
This practical guide offers concrete advice for developing a dynamic and effective leadership style.
