Multimedia Podcasts

Podcast: Why Consumers Avoid Repair Shops

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Matt Wojsaik, shop manager at Utires—which operates two repair locations in the Chicago area—details the results of a study that the company recently conducted. Wojsaik shares the most common reasons consumers avoid the mechanic and some solutions to solve those issues. Wojsaik also reveals the top repairs that consumers hold off on the longest along with much more from the survey. 


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