Podcast: Why I Hired a Coach (and Why You Should, Too) | Kevin Oswald
The difference between a good shop and a great shop can boil down to coaching. Kevin Oswald explains why he got coached and the value of coaches on shop success.
Kevin Oswald says that having shop coaches has helped him to fill in the gaps in his learning and improved his leadership and management.
In this episode of Ratchet+Wrench Radio, Kevin Oswald, owner of Oswald Service and Repair in Idaho Falls, Idaho, talks about his decision to hire a coach and the difference it made for his shop. He also opens up about changing coaches and why for some owners, a different perspective can add to their growth and success.
Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.
A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.
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