Podcast: How to Vet, Hire and Retain Your Technicians | Doug Grills
In this episode, Doug Grills, owner of AutoStream Care Care Center with multiple locations across Maryland, talks about vetting, hiring and training technicians. Today, he's going to share his processes from:
- Creating goal posters with his team to cast a vision
- Why 1-on-1 meetings matter in retaining technicians
- The need for good communication
- Why training inspires technicians to stay
- How his shop vets potential new hires
- The advantage of providing benefits and incentives
He'll also provide advice for small shops on how to make the right first hires.
Sponsored by Ford Motorcraft
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About the Author
Chris Jones
Group Editorial Director
Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.
A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.
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