June 2024

Often, culture is defined by activities, perks, and an occasional free lunch, but that's not culture. True culture is about connection.

Learning to be proactive can help you stay relevant when times, people, and technology change.

Every auto repair shop owner talks about offering transparent service, but is that just another marketing term?

Automotive Maintenance and Repair Association President Jeffrey Cox goes in-depth on the organization working to bolster customers’ confidence in repair shops.

According to the 2024 Ratchet+Wrench Industry Survey Report, auto repair shop owners have five defined pay plans for technicians.