Podcast: Can Shopgenie Change How Shops Do Business? | Kieran O’Brien
Kieran O'Brien, co-founder of Shopgenie, a new shop CRM, discusses why shops must make scheduling easier for customers who prefer quick and easy transactions.
Kieran O'Brien wants to help shops acquire and retain customers through online scheduling and automation.
In this episode, Kieran O'Brien, co-founder of new CRM Shopgenie, talks about how the pitfalls of auto repair shops and their ability to follow up with online customers. We also discuss how the CRM can help shop owners rake in Gen Z and mobile-first customers with its online scheduling and automation capabilities.
Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.
A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.
![Microsoft Teams Image[66]](https://img.ratchetandwrench.com/files/base/ebm/ratchetandwrench/image/2023/06/MicrosoftTeams_image_66_.647e379165349.png?auto=format,compress&fit=max&q=45&w=250&width=250 "Microsoft Teams Image[66]")
