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    Podcast: Can Shopgenie Change How Shops Do Business? | Kieran O’Brien

    June 20, 2023
    Kieran O'Brien, co-founder of Shopgenie, a new shop CRM, discusses why shops must make scheduling easier for customers who prefer quick and easy transactions.
    Contributed Photo
    Kieran O'Brien wants to help shops acquire and retain customers through online scheduling and automation.
    Kieran O'Brien wants to help shops acquire and retain customers through online scheduling and automation.

    In this episode, Kieran O'Brien, co-founder of new CRM Shopgenie, talks about how the pitfalls of auto repair shops and their ability to follow up with online customers. We also discuss how the CRM can help shop owners rake in Gen Z and mobile-first customers with its online scheduling and automation capabilities.

    Sponsored by Ford Motorcraft

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    About the Author

    Chris Jones | Editor

    Chris Jones is the editor of Ratchet+Wrench magazine and host of its companion podcast, Ratchet+Wrench Radio, a weekly show featuring automotive professionals across the auto care landscape.

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