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    1. Multimedia
    2. Podcasts

    Podcast: Keys to Customer Retention and Higher Car Count | Connor Tracy

    Oct. 24, 2023
    If you have a growing concern about your monthly car count, Connor Tracy of Kukui is going to show you why the answer lies in your customer service processes and how to fix it.
    Chris Jones
    RW Radio CONNOR TRACY

    In this episode, Connor Tracy, senior regional manager and director of partner relations at KUKUI, talks about ways shop owners can pinpoint gaps in their customer service sequence to increase the likelihood that customers keep coming back. 

    Sponsored by Ford Motorcraft

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