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    1. Multimedia
    2. Podcasts

    Podcast: How an App Can Turn Average Customers Into Loyal Members

    June 26, 2024
    In this episode, Jeremy Glassco and JJ Mont talk about what a customer engagement loyalty ladder is and why shops need it.
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    667b9d5a3484bece2b4098b8 Rw Radio Social Media Jeremy2

    In this episode, Jeremy Glassco of App Fueled and JJ Mont of JJs Auto Service talk about how using an app has created higher loyalty and retention for JJs shop and why it's smart to market to the phone.

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    About the Author

    Chris Jones | Editor

    Chris Jones is Group Editorial Director for the Vehicle Repair Group at Endeavor Business Media. He’s a multiple-award-winning editor and journalist and a certified project manager now providing editorial leadership and brand strategy for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.

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