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Research+Reports

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Research+Reports

CallRevu Releases Mid-Year 2026 Benchmark Report: 3 Takeaways for Auto Shop Owners

CallRevu's 2026 Mid-Year Benchmark report analyzes nearly 88 million dealership calls, highlighting improvements in call handling but also revealing significant opportunities ...
Aug. 10, 2026
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Research+Reports

ICYMI: The Future of Vehicle AC Service & Embracing R-1234yf Technology

Aug. 5, 2026
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Research+Reports

Bridging the Gap: Addressing Technician Dissatisfaction and Tool Reimbursements

July 17, 2026
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Research+Reports

What Technicians Want Now—and What Students Will Demand Next

July 10, 2026
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The Specialty Market Holds Steady

July 29, 2021
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Reporter's Blog

The Aftermarket Hits a Sweet Spot Surge

July 15, 2021
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Reporter's Blog

Adapting to the DIY Spike

April 7, 2021
Research+Reports

Report: Nearly 17M Faulty Takata Air Bags Still in Use

Dec. 26, 2018
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Auto Industry Expecting Production Setbacks from Hurricane Florence

Sept. 13, 2018

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Ratchet+Wrench is the resource for auto care and service center owners, operators, and managers to lead cutting-edge operations. It equips readers with the most progressive shop management strategies, tactics, and tools for future success through stories from real industry professionals and experts on issues that matter most to the automotive aftermarket.
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