The 2026 Ratchet+Wrench Industry Report compiles data from more than 430 independent shop owners and managers across the country, offering a detailed look at the trends, challenges, and opportunities shaping today’s automotive service industry. This year’s report shows shops becoming more strategic and process driven as they navigate technician shortages, rising operating costs, and changing vehicle technology while continuing to invest in training, leadership, and long-term growth.

New to the 2026 report are expanded sections focused on apprenticeship programs, ADAS readiness, EV service, artificial intelligence, diagnostic monetization, and workforce development. The data also highlights the industry’s ongoing evolution, with more multi-shop operators, increased use of coaching and KPI tracking, and growing investment in emerging profit centers like fleets, ADAS calibration, and EV repair.

All this and more comes packaged in an exclusive report available to you here for free.