Endeavor Business Media announced the launch of the 2023 Ratchet+Wrench Industry Survey. This annual report features data from over 400 shop owners/and or managers to provide an at-a-glance look at the independent auto repair industry.
Broken out into four sections—Industry Overview, KPI, Leadership and Tech+Tools—the survey report provides comparative data delineated by category to show shop owners how they stack up with their industry peers.
New to the Ratchet+Wrench Industry Survey Report this year is a section that looks at the impact of woman-owned auto repair shops. One striking data point from this new section shows that 40% of shops owned by women are located in the Western United States.
Other notable trends highlighted are labor rate by region, reasons consumers defer work and states with the highest technician demand plus a concentrated area dedicated to data regarding technicians and a more robust look at the average shop owner.
“This year’s Ratchet+Wrench Industry Survey Report looks to be more compressive than past years and aims to pull forward data that shop owners care most about,” said Chris Jones, editor of Ratchet+Wrench.
The survey is available as a free download. You can access it here.