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Customer Service
Ratchet+Wrench Management Conference
2019 All-Star Manager: Ben Lesueur
At just 23 years old, Lesueur runs the show at Oxford Automotive, creating a healthy culture from a millennial’s perspective.
Sept. 4, 2019
2019 Ratchet+Wrench All-Star Awards
2019 All-Star Wild Card: Jen Monclus
Sept. 1, 2019
Customer Service
How to Hire the Perfect CSR
July 15, 2019
Finance and Operations
The Art of the Estimate
Sept. 1, 2015
Customer Service
Cut the Jargon
Sept. 1, 2015
Shop View
Arrow Automotive Transmission Specialists
June 1, 2015
Customer Service
Making Online Appointments Effective
May 1, 2015
Customer Service
Customers Explain Why They Stay Loyal
May 1, 2015
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