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Customer Service
Customer Service
From Skateboard Star to Shop Repair Pro
Now the owner of an auto repair shop, Ollie’s skateboarding roots are ever-present.
May 3, 2021
Customer Service
Turning Customer Engagement Into Education
Dec. 17, 2019
10 Missions
7 Tips to Become a More Effective Listener
Sept. 25, 2019
Customer Service
Increase Shop Efficiency and Revenue Using Digital Recommendations
Nov. 30, 2018
Customer Service
Beginner’s Mind
Nov. 1, 2018
Customer Service
Make a Difference While Building Your Bottom Line
Aug. 1, 2016
Repair Life
Winning Customers through Convenience
Sept. 1, 2015
Customer Service
How Shops Impact Car-Buying Decisions
Aug. 1, 2015
Customer Service
Do Your Customers Know the Difference Between Price and Value?
Aug. 1, 2015
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