For Rob Choisser, taking a step back from the toolbox and focusing on ways to improve the business has led to a number of improvements at his auto repair shop. Here's a look at how he manages his operation.
If you have a smaller shop, provide a level of service and variety of services that makes a big impression. Here's a virtual shop tour of Eurozone Motors.
Shop owner Eric Svedberg has twice encountered crossroads, and leaned on marketing to get to safer ground. Here's how he built his shop's successful brand.