Brian Sump went from the inaugural cover of Ratchet+Wrench in 2012 to becoming a sought-after industry influencer. He shares what it takes to go from a good shop to a great shop by being deliberate and strategic.

Keith Benline of Robert's Auto Service, who was featured in the inaugural issue of Ratchet+Wrench, shares how smartphones have changed the way consumers approach auto repair and what to do about it.

For some, future success means multiple shops; for Brent Wells, it’s about simplicity and mastering the one.

Nick Modesti has seen shops change a lot over the past decade. One thing he believes to be true: As shops modernize, doing the small things well over time still matters.

Good Judy Garage, a female and LGBT-owned shop, blazes a trail for women and the marginalized while it tackles areas many shop owners can relate to, and some they don’t.

How Kaleb Zeringue relies on Techron to give away reliable cars to people in his community

TJ’s Alignment and Repair is maintaining its small-town feel while embracing modern strategies. 

Venturing into ADAS work, this shop found a valuable resource for help.

Planning ahead for the EV takeover, this shop owner invested in the land behind his location to open a new building to handle future EV/hybrid work. 

From entryway to lobby, this shop owner took a thoughtful approach to design. 

Focus more on community instead of your wallet.