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Shop Profiles

Branching Out: The Launch of Earthling Automotive’s EV Training Program 

Feb. 2, 2024
San Francisco’s Earthling Automotive is working to fill the looming need for EV-trained technicians.

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An automotive technician works on a car engine.
An automotive technician works on a car engine.
An automotive technician works on a car engine.
An automotive technician works on a car engine.
An automotive technician works on a car engine.
Repairer Profiles

Small Town Success

May 24, 2023
After a move and two decades, Lou Stornello returned to his calling: running a shop.
C75 U9844
C75 U9844
C75 U9844
C75 U9844
C75 U9844
Shop Life

Million-Dollar Advice

May 3, 2023
Three top-performing service advisors share their secrets to sales success.
Contributed Photo: Shawn Gillfillan
Shawn Gilfillan, owner of the two-location Magic Lube & Rubber in New Jersey found the secret to getting the right candidates: change the hero of the story to the applicant.
Shawn Gilfillan, owner of the two-location Magic Lube & Rubber in New Jersey found the secret to getting the right candidates: change the hero of the story to the applicant.
Shawn Gilfillan, owner of the two-location Magic Lube & Rubber in New Jersey found the secret to getting the right candidates: change the hero of the story to the applicant.
Shawn Gilfillan, owner of the two-location Magic Lube & Rubber in New Jersey found the secret to getting the right candidates: change the hero of the story to the applicant.
Shawn Gilfillan, owner of the two-location Magic Lube & Rubber in New Jersey found the secret to getting the right candidates: change the hero of the story to the applicant.
Shop Profiles

Write Job Ads That Excite Techs

April 14, 2023
How Shawn Gilfillan of Magic Lube & Rubber changed the focus of his shop ads to attract better techs.
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Dillard 1
Dillard 1
Dillard 1
Dillard 1
Shop Profiles

Certified Excellence

April 3, 2023
Nathaniel Dillard becomes the youngest ASE World-Class Technician.
Generation Zoom 1
Generation Zoom 1
Generation Zoom 1
Generation Zoom 1
Generation Zoom 1
Shop Profiles

Generation Zoom

March 31, 2023
How four friends went from wrenching at home to opening a high-performance auto repair shop focused on maintance, modification, speed and EVs.
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Sump 1
Sump 1
Sump 1
Sump 1
Shop Profiles

Brian Sump: From Average to Amazing

July 21, 2022
Brian Sump went from the inaugural cover of Ratchet+Wrench in 2012 to becoming a sought-after industry influencer. He shares what it takes to go from a good shop to a great shop...
Benline-Scrapbook
Benline-Scrapbook
Benline-Scrapbook
Benline-Scrapbook
Benline-Scrapbook
Running a Shop

Keith Benline: Embracing Digital-First Consumerism

July 6, 2022
Keith Benline of Robert's Auto Service, who was featured in the inaugural issue of Ratchet+Wrench, shares how smartphones have changed the way consumers approach auto repair and...
Brent-Wells-Scrapbook
Brent-Wells-Scrapbook
Brent-Wells-Scrapbook
Brent-Wells-Scrapbook
Brent-Wells-Scrapbook
Shop Profiles

Brent Wells: One-Shop Wonder

July 6, 2022
For some, future success means multiple shops; for Brent Wells, it’s about simplicity and mastering the one.