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Podcasts

The Ratchet+Wrench Radio Network offers three tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.

 


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Webinars

Ratchet+Wrench's 2019 quarterly webinar series features the industry's foremost experts delving into auto service's hottest topics

Videos

Offering a unique, modern approach to storytelling, the Ratchet+Wrench Interview series covers the industry’s most pressing issues, progressive operational strategies and inspirational stories in one-on-one conversations with top industry professionals.

ARTICLES

This Week in News

Listen: This Week's Top News Stories

This week, Ratchet+Wrench continues to cover the coronavirus with resources that show which states are deeming automotive repair shops "essential businesses" and a list that shows the current state of the industry in terms of car count and ARO. 


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coronavirus

Grow: Overcoming the Coronavirus Pandemic

With the coronavirus pandemic underway, many shop owners are wondering how to keep business afloat. While some of us have the luxury of working from home (like all of us at Ratchet+Wrench), shop owners don't have that choice. So, how can shop owners get through this difficult time and keep business going?

President and shop owner, Jimmy Alauria of 3A Automotive Service, and one of this year's Ratchet+Wrench Management Conference speakers, talks with our staff writer, Abby Patterson, on how shops can stay proactive.


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goals

Grow: Sticking to Your Goals

It's fun to make New Year's resolutions, but so many of us struggle to stick to them. In fact, a recent study from Strava found that approx. 80 percent of people who make New Year's resolutions drop them by the second week of February (so, yeah, right about now). If you are one of the many that contribute to this statistic, it may be time to find a better approach.


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Grote Industries

How I Did It: Hired Outside My Comfort Zone

Grote Industries was recently highlighted by Indiana Governor Eric Holcomb for its partnership with Ivy Tech Community College and the Indiana Department of Correction. Andrew Garrett, human resources officer at Grote, discusses the benefits to the program, which partners women serving time with work opportunities, and why automotive repair shop owners should consider getting involved in something similar.    


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Publicity

Innovate: Master Publicity

Publicity is a great way to reach customers, but not every shop owner is trained for it. Frank Leutz, owner of Desert Car Care of Chandler, and co-host Susie Wong, discuss the dos and don’ts of a press release, how to attract the media and how to prepare for a TV appearance.


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