Negative staff members can disrupt the entire business. Aaron Stokes shares how to prevent it from happening and how to know when enough is enough.

Greg Buckley, owner of Buckley's Auto Care, shares the industry outlook for 2020 and the trends shop owners should be paying attention to and preparing for, including advanced vehicles and the tech shortage. 

Tom Burden, founder of Grypmat, shares the inspiration behind his tool tray, which was named one of Time's Best Inventions of 2018, and his advice on finding your inner problem-solver. 

Frank Leutz and co-host Susie Wong break down their marketing calendar and provide tips so others can create their own for the upcoming year.

With the holiday season upon us, Aaron Stokes discusses the importance of giving thanks to one of your most valuable assets—your employees. 

In his inaugural podcast with Ratchet+Wrench, Frank Leutz, owner of Desert Car Care of Chandler, and co-host Susie Wong, tackle the tech shortage and discuss the techniques that have worked for them as well as areas that they’ve struggled with. 

In this week's episode of Ratchet+Wrench Radio, Junior Word, president of Carquest North America discusses how he's been able to keep a focus on the customer throughout his time with the company and what he hopes to bring to his new position.

With SEMA and AAPEX week upon us, Ratchet+Wrench decided to focus on how to manage stress with a busy schedule. In this week's episode, we talk with trainer, speaker, and coach, Joe Robinson, who works for companies all over the world focusing on stress management and work-life balance.

In this month's episode of Ratchet+Wrench Radio, Aaron Stokes talks about how shop owners can become plagued with fear and how they can get out of this mindset.

Jennifer Filzen, owner and operator of Rock Star Marketing, explains why small business owners need to get on the social media train now and what shop owners can do to take it to the next level. 

Greg Buckley's Delaware shop is an example of a modern shop that's continually invested in new technology. In this podcast, Buckley explains just how he's modernized his shop and how other shop owners can, too.

Founder of the Automotive Training Center, Larry Witherspoon, explains his program, which uses auto repair to mentor at-risk youth. 

Bridgette Tuquero of YourMechanic, a web-based platform that connects technicians and customers, discusses the benefits of mobile repair and what auto repair shop owners can learn from its business model and how to leverage mobile repair to grow their businesses. 

In this month's episode of Ratchet+Wrench Radio, Aaron Stokes speaks on the importance of being a role model vs. a typical owner.

Tim Ross, president and CEO of Mudlick Mail Marketing, discusses trends in marketing and why direct mail isn't dead.