The Ratchet+Wrench Radio Network offers three tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.
While pay naturally shows up on the list of technician wants, Jimmy Alauria found other desires techs want shop owners to take notice of and implement.
One of the best ways to improve your life and your shop is by defining the values by which you live. In this episode, Chris Cloutier shares his four pillars for creating a mission statement and how they can help you govern your life and work.
In this special AAPEX episode, Lauren Beaulieu revisits a story published in the June Issue of Ratcher+Wrench and discusses what's happened with TechNet Impressions since it was published.
Kim Conti, VP of product for RAIN Agency, talks about Ortho, a new voice assistant that increases the speed by which technicians can work, thus saving hours per week in the shop.
If you've ever wondered what our all-digital sister publication ADAPT was all about and how it's different from Ratchet+Wrench, this episode's for you.
Mickie Kennedy from eReleases stops by to talk about how shops can leverage the power of press releases to create more buzz, increase credibility, and generate profit.
Bob Redding of the Automotive Service Association discusses how recent decisions made by California legislators will affect the future of the automotive aftermarket.
Learn about Carolyn Coquillette, her life as a shop owner, and why she created Shop-Ware, a popular shop management software used by shops all across the United States.
Deanna Bumgardner of Employer's Advantage LLC talks about how shop owners can encourage their team members to be open and honest communicators who feel good about contributing ideas that can help grow the shop.
Jennifer and Tony Ringham of Precision Imports, featured in the August 2022 story, "Keepin' It Rural," offer a closer look at the life and work of rural shop owners and how they make it work.
Cecil Bullard of the Institute for Automotive Business Excellence discusses how shops can outlast and outsmart the technician shortage by making some strategic changes to their business models.
Ben Johnson, director of product management for Mitchell 1, talks about the role of emerging technologies in auto care and what shops can do to prepare for EV and ADAS work.