The Ratchet+Wrench Radio Network offers three tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.
In this month’s Innovate podcast, Kim Auernheimer, owner of CS Automotive, goes over the keys to narrowing down and capturing the customer base that will be most beneficial to your business.
As Aaron Stokes says, cash flow is the lifeblood of any business. Properly managing the cash in your shop and building a reserve is key to giving your operations some room for error.
In the latest episode of Ratchet+Wrench Radio, Eric Twiggs, a coach with the Automotive Training Institute, discusses a few simple steps you can take to perfect your verbal business card and effectively market your shop to networking groups, which should result in a plethora of referrals.
Owner Bud Wildman shares how a simple meeting with ATI convinced him to heavily invest in improving the company culture at his shop. For Wildman, this process involved changing or removing negative energy in his shop, while infusing it with new employees who have a consistent positive attitude.
In this week’s Lead podcast, Aaron Stokes discusses the power of influence, and how being a disciplined leader can bring out the best in your employees.
As your shop grows, it’s vital to implement a structured training program for your entire staff. On this month’s Grow podcast, Rissy Sutherland discusses how to effectively set this program up with Chris Chesney and Brad Pellman.
This week’s Ratchet+Wrench Radio podcast features four different management training course instructors from VISION this past week in Kansas City. Each presenter discusses takeaways from their classes and what their favorite parts of the conference are.
Frank Leutz, president of Desert Car Care in Chandler, Ariz., joins Ratchet+Wrench Radio to discuss the importance of growing your own talent through an apprenticeship program, and how you can successfully attract young talent to your shop.
In Aaron Stokes’ inaugural Lead episode as part of the Ratchet+Wrench Radio Network, he discusses the best starting points to position your shop for maximum growth and future success.
In Rissy Sutherland's inaugural episode as part of the Ratchet+Wrench Radio network, she delves into the best practices two shop owners used to prosper in their markets.
Craig Noel, owner of Springfield, Ore.-based Sun Automotive, and member of Elite Pro Service for almost 8 years, discusses the importance of 20 Groups and how they helped him become a stronger owner and leader.
Derek Kaufman joins Ratchet+Wrench to discuss the progression of connected car technology and how it can be a crucial, everyday component of automotive repair shops.
Industry icon Mitch Schneider discusses the importance of succession planning, the process he's undergone transitioning his business to new hands, and how he plans to continue to help the industry.
Subscribe
