Podcasts

Podcasts

The Ratchet+Wrench Radio Network offers three tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.

 


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ARTICLES

Grow: Sticking to Your Goals

It's fun to make New Year's resolutions, but so many of us struggle to stick to them. In fact, a recent study from Strava found that approx. 80 percent of people who make New Year's resolutions drop them by the second week of February (so, yeah, right about now). If you are one of the many that contribute to this statistic, it may be time to find a better approach.


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How I Did It: Hired Outside My Comfort Zone

Grote Industries was recently highlighted by Indiana Governor Eric Holcomb for its partnership with Ivy Tech Community College and the Indiana Department of Correction. Andrew Garrett, human resources officer at Grote, discusses the benefits to the program, which partners women serving time with work opportunities, and why automotive repair shop owners should consider getting involved in something similar.    


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Innovate: Master Publicity

Publicity is a great way to reach customers, but not every shop owner is trained for it. Frank Leutz, owner of Desert Car Care of Chandler, and co-host Susie Wong, discuss the dos and don’ts of a press release, how to attract the media and how to prepare for a TV appearance.


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Innovate: How to Navigate the Tech Shortage

In his inaugural podcast with Ratchet+Wrench, Frank Leutz, owner of Desert Car Care of Chandler, and co-host Susie Wong, tackle the tech shortage and discuss the techniques that have worked for them as well as areas that they’ve struggled with. 


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How I Did It: The Customer Focus

In this week's episode of Ratchet+Wrench Radio, Junior Word, president of Carquest North America discusses how he's been able to keep a focus on the customer throughout his time with the company and what he hopes to bring to his new position.


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Grow: Stress Management 101

With SEMA and AAPEX week upon us, Ratchet+Wrench decided to focus on how to manage stress with a busy schedule. In this week's episode, we talk with trainer, speaker, and coach, Joe Robinson, who works for companies all over the world focusing on stress management and work-life balance.


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How I Did It: Modernize My Shop

Greg Buckley's Delaware shop is an example of a modern shop that's continually invested in new technology. In this podcast, Buckley explains just how he's modernized his shop and how other shop owners can, too.


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Grow: Leveraging Mobile Repair

Bridgette Tuquero of YourMechanic, a web-based platform that connects technicians and customers, discusses the benefits of mobile repair and what auto repair shop owners can learn from its business model and how to leverage mobile repair to grow their businesses. 


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