Shopmonkey founder Ashot Iskandarian shares his back story, the inspiration behind Shopmonkey, what the software does, and why he recently purchased his own auto shop.

Much like Chick-fil-A, Coca-Cola, and GEICO, your brand needs to be recognizable to the people you serve. Aaron Stokes talks about how shop owners can build their brand, develop their voice, and attract more customers in this week's episode of Ratchet+Wrench Radio.

A former shop owner, Sunil Patel created one of the first cloud-based shop management suites when he couldn't find the right software to run his own shop.

General Motors and Honda partner on a new EV project, the NHTSA opens an investigation into LG batteries, and Tesla delivers a record number of EVs in Q1.

On this episode, we discuss the current economic climate, why shops should focus on car count right now, and how to find customers to fill those bays. 

Author Michael Tougias tells how shop owners, managers, and employees can tactfully say no to one another, or to customers, without feeling bad or coming across and uncaring (managers) or uncommitted (employees).

Get to know Dan Garlock and Matt Oldenburg, two of our 2022 Best Workplaces winners.

A decision in the lawsuit over Massachusetts' Right to Repair law is delayed, Panasonic plans an EV battery factory in the U.S., and Volkswagen unveils an electrified fan favorite.

Get to know Richard Brauer, one of our 2022 Best Workplaces winners.

Get to know Bill Greano, one of our 2022 Best Workplaces winners.

How young millennials and zoomers are shaping the auto care industry.

Ruth explains how the program came about and why programs like these are important for the health of the aftermarket.

Businesses need to evolve to meet the demands of the new workforce. Here's how.

Jiffy Lube President Edward Hymes and Marketing Director Sara Smith join the show to talk about the success of the program over the last few months and how they see themselves fitting into an electric-focused future.

Columnist Aaron Stokes walks through his process for documenting misbehavior and, if necessary, letting that team member go successfully.

Join AutoZone's Tim Hecklinski as he discusses the past, present, and future of ordering parts online.

This week's episode contains snippets of some of our best and most listened to interviews of the year. 

Thought to be one of the most stressful last two years for business owners in modern history, the discussion yields plenty of strategies shop owners can use in their own lives.

With supply chain disruptions making headlines and headaches this year, it's a good time to take a closer look at what makes a great relationship between operators and suppliers.

Learn how your shop can use telematics moving forward. 

Aaron Stokes shares what every shop owner should be doing before the start of the new year.

Digital marketing is very broad, so understanding exactly what it is is a pivotal step towards mastery. 

Columnist Aaron Stokes identifies what you could be doing wrong and how to fix it.