Bob Redding of the Automotive Service Association discusses how recent decisions made by California legislators will affect the future of the automotive aftermarket. 

David Boyes, president of Today's Class, talks about how his app-based learning platform has been a game changer for shops, and how it works.

Learn about Carolyn Coquillette, her life as a shop owner, and why she create Shop-Ware, a popular shop management software used by shops all across the United States.

Deanna Bumgardner of Employer's Advantage LLC talks about how shop owners can encourage their team members to be open and honest communicators who feel good about contributing ideas that can help grow the shop. 

Tekmetric's Alex Bunkers takes a deep dive into a white paper she wrote called, “Quantifying Inefficiencies in Your Shop.”

Jennifer and Tony Ringham of Precision Imports, featured in the August 2022 story, "Keepin' It Rural," offer a closer look at the life and work of rural shop owners and how they make it work.

Cecil Bullard of the Institute for Automotive Business Excellence discusses how shops can outlast and outsmart the technician shortage by making some strategic changes to their business models.

Ben Johnson, director of product management for Mitchell 1, talks about the role of emerging technologies in auto care and what shops can do to prepare for EV and ADAS work.

Mail Shark Chief Revenue Officer Josh Davis swings by Ratchet+Wrench Radio to talk about the findings from an auto care customer survey the company conducted with consumers.

Friday, July 1, is an important day for the aftermarket as potential decision looms for Massachusetts' voter-approved Right to Repair law.

This week on Ratchet+Wrench Radio, Margaret Palango of Autoshop Solutions talks about what on- and off-page SEO are and how shop owners can maximize the power of the internet to take users from search to sale.

Guy Roberts of Sales Fix Academy discusses which skills, training, and abilities service writers need to become a greater asset toward building a bigger bottom line for their shops.

Hyundai plans an EV plant for the U.S., Ford sells 8 million Rivian stocks, and Toyota approaches its EV rebate cap.

Shopmonkey founder Ashot Iskandarian shares his backstory, the inspiration behind Shopmonkey, what the software does, and why he recently purchased his own auto shop.

Much like Chick-fil-A, Coca-Cola, and GEICO, your brand needs to be recognizable to the people you serve. Aaron Stokes talks about how shop owners can build their brand, develop their voice, and attract more customers in this week's episode of Ratchet+Wrench Radio.

David Avrin talks about how to keep your customers happy so you don't lose them to the competition in a digital age where speed and efficiency are rewarded with loyalty.

A former shop owner, Sunil Patel created one of the first cloud-based shop management suites when he couldn't find the right software to run his own shop.

General Motors and Honda partner on a new EV project, the NHTSA opens an investigation into LG batteries, and Tesla delivers a record number of EVs in Q1.

On this episode, we discuss the current economic climate, why shops should focus on car count right now, and how to find customers to fill those bays. 

Author Michael Tougias tells how shop owners, managers, and employees can tactfully say no to one another, or to customers, without feeling bad or coming across and uncaring (managers) or uncommitted (employees).

Get to know Dan Garlock and Matt Oldenburg, two of our 2022 Best Workplaces winners.

A decision in the lawsuit over Massachusetts' Right to Repair law is delayed, Panasonic plans an EV battery factory in the U.S., and Volkswagen unveils an electrified fan favorite.

Get to know Richard Brauer, one of our 2022 Best Workplaces winners.

Get to know Bill Greano, one of our 2022 Best Workplaces winners.

How young millennials and zoomers are shaping the auto care industry.