The Ratchet+Wrench Radio Network offers four tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.
In this episode, Shari Pheasant invites auto repair shop owners to "strip it all off" to take a sober look at their leadership skills and learn how to adopt a people-first leadership...
Marc Mawhinney of Natural Born Coaches talks about what makes a great coach, why marketing is paramount, and how to connect with your audience purposefully.
Cecil Bullard of The Institute for Automotive Business Excellence talks about industry pay plans and tells which plan is a win-win for the shop and the technician.