How has the industry changed over the last eight years? Editors Bryce Evans and Anna Zeck share the best strategies Ratchet+Wrench has learned from shop owners through the years.

Monthly podcast guest Frank Leutz, owner of Desert Car Care in Chandler, Ariz., shares just why employee incentive plans aren't the solution to engaging employees.

Lindsay Whalen, a two-time Olympic gold medalist and four-time WNBA champion, talks about some of the leadership principles she now utilizes as a college basketball coach at the University of Minnesota. Many of her strategies, such as identifying great assistants, offer relevant tips for those that operate auto repair facilities.

This week, a major cancellation, retirement and legislation were all announced.

In this month's episode of From the Editors, editorial director Anna Zeck combs through the magazines' archives to find the best tips for how to overcome turnover on your team and bounce back stronger than ever. Learn more about the value of exit interviews, how to think strategically about your team, and why you need to consider your own role before starting the hiring process.

Monthly podcast guest Frank Leutz, owner of Desert Car Care in Chandler, Ariz., shares how to reinvigorate your technicians and get them back on track and loving what they do. 

This week, we examine the HEALS Act and what OEMs are saying about government loans. 

David Askwith, director of operations, AutoStream Car Care in Maryland, shares how after months of struggling during COVID-19, his MSO hit its best sales day ever and is now outpacing pre-COVID pace.

This week, we report on trends in small businesses across the nation, SEMA news and the Digital Millennium Copyright Act.

The goal for owners Eric and Allison Smith of Cannon's Automotive Service? Keep getting better and better when it comes to leadership, marketing, and overall processes. And after taking over Allison's father's business, they joined Elite Pro Service to get an extra helping hand in the mix.

In this week's roundup, get an update on SEMA and the Right to Repair. 

How many of you have an employee that’s always late? How about always on his or her phone? Monthly guest Aaron Stokes shares how to "bring down the hammer" and have those difficult conversations. 

This week, we give updates on government funding for small businesses during the coronavirus and share how a few OEMs have been impacted.

What drives consumers to come to your shop? Monthly guest Frank Leutz and co-host Susie Wong of Desert Car Care of Chandler discuss the psychology of what motivates customers, using an example from their own shop. 

In this week's news round-up, we discuss the growing concerns of the new United States-Mexico-Canada Agreement (USMCA), Ford and Honda's 30-day social media cleanse, and how auto sales are predicted to make a rebound.

From sitting in a grocery store parking lot, ashamed to use food stamps, to running a successful business, Kendall Warnock shares his journey to shop ownership.