Podcasts

Podcasts

The Ratchet+Wrench Radio Network offers three tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.

 


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ARTICLES

Innovate: Recruiting Techs

Ben Pohl, graduate and automotive tutor at College of DePage in Illinois, shares his thoughts on what makes an effective tech program and what shop owners can do to attract a top quality tech. 


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Innovate: Feeding the Monster

On this week's Innovate episode of Ratchet+Wrench Radio, Laurie Guest, professional customer service expert, details the best way to add new and creative business ideas intended to boost customer satisfaction.   
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Grow: Become a Talent Magnet

On this month's Grow episode of Ratchet+Wrench Radio, Rick White, president and lead coach of 180Biz, shares his tips for improving shop culture in order to attract the best talent in the industry. 


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How I Did It: Gerry Frank's Blueprint for Success

Gerry Frank is the founder of Repair Shop Coach and owner of Auto Repair Technology, both located in Brook Park, Ohio. According to a recent Ratchet+Wrench article, Frank is a “prophet with numbers,” one who took his shop to more than $1 million in revenue in the first year.

During the podcast, we discuss a formula to help shop owners succeed. In Frank’s own words, the formula is at the full link below. Good luck!


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