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Reporter's Blog

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Shop Views

Remodeling For a Complete Customer Pivot

A series of strategic upgrades helped this shop create a post-COVID focus on a new customer base and boost revenue in the process.
Sept. 15, 2021
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Reporter's Blog

Can the Repair Industry Wait on EV Prep?

Aug. 18, 2021
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Inside the Consumer's Mind

It’s the Little Things That Will Set You Apart

Aug. 11, 2021
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Reporter's Blog

Building a More Diverse Repair Workforce

Aug. 9, 2021
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Reporter's Blog

Etching Catalytic Converters: Does It Work?

Aug. 5, 2021
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Inside the Consumer's Mind

Don’t Sell Your Shop Short

Aug. 4, 2021
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Home

The Specialty Market Holds Steady

July 29, 2021
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Inside the Consumer's Mind

Why Should Customers Choose You?

July 28, 2021
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Reporter's Blog

Leveling Up Customer Trust

July 28, 2021

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Ratchet+Wrench
Ratchet+Wrench is the resource for auto care and service center owners, operators, and managers to lead cutting-edge operations. It equips readers with the most progressive shop management strategies, tactics, and tools for future success through stories from real industry professionals and experts on issues that matter most to the automotive aftermarket.
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