ZF Aftermarket Launches Mobile Technical Training

Aug. 16, 2017
This vehicle allows certified ZF trainers to travel cross-country and share educational programming covering new technologies and trends in the industry. As a whole, ZF Aftermarket strives to provide the aftermarket with quality educational experiences, and with the addition of a mobile unit more technicians around the country can be reached.

Aug. 16, 2017—ZF Aftermarket launched mobile technical training for shop owners and technicians in the aftermarket.

This vehicle allows certified ZF trainers to travel cross-country and share educational programming covering new technologies and trends in the industry. As a whole, ZF Aftermarket strives to provide the aftermarket with quality educational experiences, and with the addition of a mobile unit more technicians around the country can be reached.

“The purpose of the mobile technical training unit is to provide local technicians across the country with on-site, hands-on technical training, as well as sharing the quality and name of ZF and its brands with those unfamiliar,” explained Francisco Moreno, ZF technical trainer. “Across the automobile industry, ZF Aftermarket strives to provide training and educational programming to independent aftermarkets in an accessible way. With the mobile
technical training center we hope to be more accessible.”

Launched on Aug. 7, in coordination with Auto Tech Supply (ATS), the mobile technical training center made its first stop in Atlanta. Organized with ATS, Moreno visited a number of shops in the Atlanta market, hosting lunch 'n learns and private after-hours, evening trainings.

Moving forward, local shops and garages will have access to specific technical educational training for their employees, through ZF distributors. Onboard, our certified technical trainers will utilize various ZF products, educational materials, and an entertainment system for training tutorials. This new form of training allows technicians to receive hands-on product training directly from the manufacturer.

With the addition of the new mobile technical training unit, ZF Aftermarket’s training department has grown significantly. Lead technical training engineer Dirk Fuchs and Moreno supply the department with comprehensive up-to-date training on ZF products and processes as well as new technologies in the automobile industry.

Beginning in warranty management, Fuchs has been with ZF for over nine years and is now responsible for all technician and customer training across the U.S. and Canada in the passenger car aftermarket.

With over eleven years of experience working on ZF remanufacturing production lines for both passenger car and commercial vehicles, Moreno utilizes those skills in his field training. In his new position, Moreno supports technician training activities and is also responsible for driving the growth of training in the Spanish speaking market here in the U.S.

Sponsored Recommendations

Find the right shop management system to boost your efficiency

Find the right shop management system to aid in efficient scheduling, communication and payment processing

Craft a strategic marketing plan

Develop strategies and communicate them to your staff to keep you on track

Establish and track your KPIs: Technician Productivity

WHAT IT IS: Technician productivity refers to the time a technician is available to work measured against the actual time spent working on positive cash flow repair orders. Tracking...

Empower your technicians with the right tools for efficient repairs

Foster a highly motivated and efficient team to get vehicles out the door faster