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10 Missions

7 Tips to Become a More Effective Listener

Sept. 25, 2019
How to get the most out of your interactions with customers

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Making Money on Service Packages

Nov. 30, 2017
A guide to pricing service package items for maximum profit.
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Marketing Machine

Dec. 30, 2016
An intense focus on digital marketing allows ST Billingsley’s shops to thrive
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Joe Marconi, Comeback Customer

Dec. 1, 2016
Lessons from a negative repair experience at my own shop
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Step Up Your Social Media Game

Dec. 1, 2016
Four ways for your business to gain business from social media
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Homemade COP Coil Bench Tester

Dec. 1, 2016
A love for tinkering and creating tools helped pave the way for a homemade coil bench tester
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Five Steps to Incorporating Tires

Dec. 1, 2016
How one shop owner made tire sales a profit center in his business
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Running a Shop

Steelman 97202 Wireless ChassisEAR Diagnostic Device Kit

Dec. 1, 2016
The wireless device amplifies sounds and helps locate difficult-to-identify noises