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  • April 2023

    • April 2023

    Adobe Stock Image
    Great leaders develop a downline of other great leaders under them. Shop owners who want to expand should aim to build a team of strong leaders on whom they can depend.
    Columnists

    Jones: Who’s In Your Coaching Tree?

    Chris Jones
    April 7, 2023
    Every leader leaves a legacy and it’s passed down from one to another.
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    Shop Views

    Shop View: Dave’s Pro Auto Service

    Chris Jones
    April 6, 2023
    Pennsylvania shop continues to thrive after leadership change.
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    Shop Life

    How to Grow Leaders for Multi-Shop Expansion

    Chris Jones
    April 5, 2023
    Going from single shop to multilocation ownership is about nurturing your talent.
    Dillard 1
    Shop Profiles

    Certified Excellence

    Kacey Frederick
    April 3, 2023
    Nathaniel Dillard becomes the youngest ASE World-Class Technician.
    Generation Zoom 1
    Shop Profiles

    Generation Zoom

    Nolan O'Hara
    March 31, 2023
    How four friends went from wrenching at home to opening a high-performance auto repair shop focused on maintance, modification, speed and EVs.

    More content from April 2023

    Many industries have felt the sting of quiet quitting, when an employee checks out and does the baseline amount of work to stay employed.
    Columnists

    Marconi: Quiet Quitting: New Phrase, Old Problem

    Joe Marconi
    March 30, 2023
    Employees today will disengage if they don’t feel valued.
    Adobe Stock Image
    Digital vehicle inspections are a great way for shops to show customers problem areas on their vehicles. They also can help service advisors work with customers to schedule deferred work based on the results.
    Shop Customers

    Win Them Over with DVI

    Kimanzi Constable
    March 29, 2023
    Helping customers create repair plans through inspections is smart business.
    Girlington Garage Merch 1
    Sales+Marketing

    Is Shop Merch Worth the Effort?

    Tess Owings
    March 27, 2023
    Often seen as a novelty, shop merch could make you a few dollars—and a few customers.
    Adobe Stock Image
    Growing your shop from one to many locations involves developing the right processes and personnel before making the leap.
    Columnists

    Stokes: Don’t Take Off Too Quickly

    Aaron Stokes
    March 24, 2023
    Growing from one shop to multiple shops takes long-range planning.
    Pexels
    Some auto repair shops have found the addition of electric vehicle charging stations to be an added benefit.
    Technology

    Is It Time to Invest in an EV Charger?

    Alison Johnson
    March 23, 2023
    Three shop owners tell why they added electric vehicle charging stations to their shops.
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    Running a Shop

    Numbers: Car Count and Sales

    Chris Jones
    March 20, 2023
    Does higher volume lead to increased sales?
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    Running a Shop

    ADAPT: Women in Auto Care Panel Tackles Emerging Technologies

    Hanna Bubser
    March 17, 2023
    The panel discusses the impact of electric vehicles and ADAS on independent repair shops.