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May 2025
May 2025
May 2025
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Running a Shop
Casting a Bigger Net
Ivan Rioja-Scott
April 30, 2025
Finding ways to improve the bottom line require in-depth analysis.
Repairer Profiles
Starting with the Exit Strategy
Ivan Rioja-Scott
April 30, 2025
Doug and Allisa DeLucca didn’t follow the conventional path into shop ownership.
Leadership
Moving on Up: Helping Employees Advance Within Your Shop
Kacey Frederick
April 29, 2025
American Pride Automotive has a robust system within its shop to help keep its employees motivated and constantly advancing their role within the company.
welcomia / iStock / Getty Images Plus
Shop Life
4 Ways to Make Sure Your Local Trust Follows You to a New Shop Location
Leona Scott
April 28, 2025
Taking the step to open a new location can be challenging, but immensely rewarding when done right.
choochart choochaikupt / iStock / Getty Images Plus
Leadership
The SOP: Handing Your Shop to an Employee
Kacey Frederick
April 25, 2025
Creating the right succession plan for your shop helps the industry continue to grow and advance.
More content from May 2025
Columns
Rioja-Scott: Hydrogen and H2O
Ivan Rioja-Scott
April 24, 2025
Hydrogen-powered cars were deemed the future of the automobile, but the demand and technology haven't reached the general public quite yet.
gettyimages1338381557
Operations
Four-Day Workweek
Tess Owings
April 22, 2025
This shop has found a way to make employees’ dreams come true.
Dutch Silverstein
Columns
Dutch: A New Way to Train Technicians
R. Dutch Silverstein
April 18, 2025
Changing the mindset around training technicians will impact the future of the industry.
Shop Life
Numbers: Woman-Owned Shops
Ivan Rioja-Scott
April 15, 2025
Insights from the 2024 Ratchet+Wrench Industry Survey on female shop owners.
Columns
Callahan: Your Tone and Body Language Matter
Kathleen Callahan
April 14, 2025
Communicating effectively with your customers includes having the right tone and body language.