Podcast: Can AI-Based Service Advisors Change the Game?
Kieran O'Brien of Shopgenie talks about the company's new virtual advisor, Jasmine, and explains how this tech can help shops book more after-hours appointments.
Kieran O'Brien of Shopgenie demos the company's new virtual advisor, Jasmine, and explains how this tech can help shops book more after-hours appointments and how AI is changing front-of-house operations.
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Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.
A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.