Autoshop Solutions Launches AI Call Coach

The new AI Call Coach leverages AI technology to review recorded calls, score staff performance, and provide actionable recommendations, helping auto shops optimize customer interactions and increase sales.

Autoshop Solutions has announced the launch of AI Call Coach, an AI-powered coaching tool, in a recent press release.

Available within the Autoshop Solutions Dashboard, the new tool analyzes recorded customer conversations, scores service advisor performance, identifies coaching opportunities, and generates recommendations on improving call-to-booking conversion rates.

At the center of the experience is Axle, the AI-powered coaching agent that will review conversations and generate feedback, such as which phone leads generate the highest-value customers and identify recurring patterns across a staff team.

AI Call Coach is available for shops using Autoshop Solutions call tracking. For customers on RPM Performance, Professional, and Unlimited plans, AI Call Coach is included at no additional cost and will be enabled during onboarding. For shops on RPM Accelerate, legacy RPM plans, and qualifying bundle packages, AI Call Coach is available as an add-on for $149 per location, per month.

 

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