How to Keep Your Service Advisor Happy January 1, 2021 Megan Gosch No Comments Pro tips for setting your service advisor up for successRead More
Inside a 100-Year-Old Shop January 1, 2021 Abby Patterson No Comments How Camargo Transmission has managed to survive not one, but two pandemics, and four generations of leadership.Read More
Sponsored By Parts Plus Achieve Higher ROs with the Parts Plus Car Care Center Program December 9, 2020 Sponsored Content No Comments Member shops receive myriad benefits, including access to RepairPal’s #1 referral systemRead More
Get Customers to Drive Further December 1, 2020 Abby Patterson No Comments Three social media tactics designed to steer customers to your shop.Read More
Sponsored By Kukui Evolve Your Shop with Kukui December 1, 2020 Sponsored Content No Comments The All-in-One Success Platform will transform your businessRead More
Sponsored By Mail Shark Looking For Your Next Direct Mail Partner? December 1, 2020 Sponsored Content No Comments Why not hire the last one you'll ever need?Read More
Sponsored By BOLT ON TECHNOLOGY Communicate With Customers in Real-Time December 1, 2020 Sponsored Content No Comments BOLT ON TECHNOLOGY’s digital vehicle inspection tools help to build trust and boost sales.Read More
Sponsored By Kukui The People Behind KUKUI November 1, 2020 Sponsored Content No Comments How one shop owner formed long lasting relationships with the staff at KUKUI, and how it’s impacted her business.Read More
Sponsored By Tekmetric 10 Ways To Connect With Customers This Holiday Season November 1, 2020 Sponsored Content No Comments Tekmetric shares creative ways you can thank your customers and grow your business.Read More
Sponsored By BOLT ON TECHNOLOGY The Bolt On Effect October 1, 2020 Sponsored Content No Comments Technology won't solve all your problems—just most of themRead More
Sponsored By BOLT ON TECHNOLOGY Bottleneck: Low Car Count October 1, 2020 One Comment Breakthrough: More cars will not drive revenue; smart repairs willRead More
Sponsored By BOLT ON TECHNOLOGY Bottleneck: Lack of Customer Communication October 1, 2020 Sponsored Content No Comments Breakthrough: Be transparent with customers throughout the repair and follow up with them after their service.Read More
Sponsored By BOLT ON TECHNOLOGY Bottleneck: Disproportionate Closing Ratio October 1, 2020 Sponsored Content No Comments Breakthrough: Recommend the correct services and set goals with both your staff and your customers.Read More
Sponsored By BOLT ON TECHNOLOGY Bottleneck: The Current COVID-19 Marketplace October 1, 2020 Sponsored Content No Comments Breakthrough: Be present online and create a safe connection with customers during and after their service.Read More
Sponsored By BOLT ON TECHNOLOGY Look Inside BOLT ON TECHNOLOGY October 1, 2020 Sponsored Content No Comments Who they are and how they help shop owners tackle challenges old and new.Read More
Phone Call Dos and Don’ts September 30, 2020 Abby Patterson No Comments The phone call mistakes to avoid and what to do instead.Read More
Sponsored By BOLT ON TECHNOLOGY Breaking Bottlenecks September 28, 2020 Sponsored Content No Comments Bottleneck: When one step in a chain of processes cannot perform to the standard of those around it.Read More
Sponsored By Kukui The Top 7 Shop Success Drivers September 1, 2020 Sponsored Content No Comments Kukui’s All-in-One Success Platform has helped thousands of shop owners achieve each of these success drivers.Read More
Sponsored By FRAM Talk to your Customers in the New Normal September 1, 2020 Sponsored Content No Comments As the world around us changes, so too has the way we communicateRead More
Sponsored By Tekmetric How to Be More Strategic as a Shop Owner September 1, 2020 Sponsored Content No Comments Forecast with real time reports.Read More
A Look Back, A Leap Forward August 4, 2020 Tess Collins No Comments With 100 issues under its belt, Ratchet+Wrench reflects on how the industry has and continues to evolve. Read More
Attracting an Apprentice August 3, 2020 Tess Collins No Comments 10 ways to bring top talent to your program.Read More
Find Your Ideal Customer July 1, 2020 Tess Collins No Comments A guide to targeting, acquiring and retaining your ideal customer.Read More
Sponsored By Kukui The Calling Game July 1, 2020 Sponsored Content No Comments How to ensure timely and effective customer communicationRead More
Taking Charge of Your Roles June 25, 2020 Abby Patterson No Comments How a brother and sister defined their roles to run an efficient business together.Read More
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