How two shop owners have been able to achieve high repair orders through building relationships with first-time customers.

Why consumers are holding off on maintaining their vehicles, and how auto repair shops can push them in the right direction.

Jim Lang, CEO and founder of Lang Aftermarket, shares how foreign nameplates will impact the market and how repair shops need to re-evaluate their work mix to stay relevant.

The strategies driving dealership success and what independent repair shops can do to compete.