Turning Deferred Work into a Customer Relationship February 16, 2022 Enid Burns One Comment Work with customers when they defer needed repairs.Read More
What Your Customer Wants December 20, 2021 Tess Collins No Comments How a simple survey can get you all the answers you need to run your best business. Read More
The Art of the Follow-Up November 19, 2021 Paul Hodowanic No Comments Nailing a follow-up phone call can make the difference between a one-time and lifelong customer. Read More
Mastering the Customer Gift September 17, 2021 Paul Hodowanic No Comments A well-executed gift can be the difference between a repeat customer and a one-time job. Read More
Sponsored By AutoZone Maintain a Strong Customer Base August 3, 2021 Sponsored Content No Comments Master CRM software to boost loyalty and customer retentionRead More
Sponsored By AutoZone Go Paperless August 3, 2021 Sponsored Content No Comments Utilize digital vehicle inspections and outside visual resources to speed up and clear up the repair processRead More
What Do Consumers Want? July 8, 2021 Megan Gosch No Comments Insight from recent repair customers show there’s room for improvement in the average shop experience. Top shops explain how they’re raising the bar.Read More
Sponsored By KUKUI Achieve SEO Success with KUKUI Reviews July 1, 2021 Sponsored Content No Comments Automate asking for reviews and get them where they matter mostRead More
Sponsored By KUKUI The Culture and Data Solution June 1, 2021 Sponsored Content No Comments KUKUI isn't just a tool; it's a path to a better culture and business.Read More
Sponsored By KUKUI Reach the Customers Who Need You the Most May 1, 2021 Sponsored Content No Comments KUKUI’s customizable reports reveal who your customers are and helps you attract others like them.Read More
Sponsored By Mitchell 1 Customize, Categorize & Revolutionize Your Shop Software May 1, 2021 Sponsored Content No Comments The Mitchell 1 suite of tools enables swift access and 100% transparency.Read More
Sponsored By Leads Near Me Maximum Marketing. Minimal Managing. May 1, 2021 Sponsored Content No Comments Achieve superior shop exposure with Leads Near Me.Read More
Sponsored By KUKUI One Less Task Creates Opportunities for More May 1, 2021 Sponsored Content No Comments Marty Ross uses KUKUI to help automate his shop (and keep customers rolling through his doors).Read More
Sponsored By UpSwell VIDEO: Ask the Expert - Good Data Yields Great Marketing April 2, 2021 Sponsored Content No Comments In this special Ask the Expert video, Upswell Marketing president Tim Ross reveals how and why good data drives business forwardRead More
Sponsored By BOLT ON TECHNOLOGY Podcast: Making Appointments in 2021 March 31, 2021 No Comments Bolt On Director of Education John Burkhauser discusses driving and appointment trends of the second COVID summer and what shop owners can expect (and how to prepare) for an influx of used vehicles.Read More
Sponsored By KUKUI Blast Your AROs Skyward with KUKUI Text Connect March 1, 2021 Sponsored Content No Comments Text Customers to Galvanize CRMRead More
Sponsored By KUKUI Achieve Website & Marketing Nirvana with KUKUI February 1, 2021 Sponsored Content No Comments Superior service and customization tools to help your shop find balance, insight and revenueRead More
Sponsored By Autoshop Solutions Ask the Expert Video: 5 Steps to Success in 2021 January 28, 2021 Sponsored Content No Comments In this special presentation from Autoshop Solutions, CEO and founder Danny Sanchez reveals the 5 steps to success in 2021.Read More
Sponsored By Parts Plus Achieve Higher ROs with the Parts Plus Car Care Center Program December 9, 2020 Sponsored Content No Comments Member shops receive myriad benefits, including access to RepairPal’s #1 referral systemRead More
Sponsored By Mitchell 1 Comprehensive Information Solutions to Simplify Your Shop December 1, 2020 Sponsored Content No Comments Mitchell 1 has the tools, resources and know-how to bolster your shop’s business and revenueRead More
Sponsored By KUKUI Evolve Your Shop with Kukui December 1, 2020 Sponsored Content No Comments The All-in-One Success Platform will transform your businessRead More
Sponsored By AutoZone The Latest in Automotive Technology for Cutting-Edge Shops November 1, 2020 Sponsored Content No Comments AutoZonePro.com revolutionizes parts ordering and moreRead More
Sponsored By Tekmetric How Vehicle History Helps Service Writers Stay In-Tune With Customers October 1, 2020 Sponsored Content No Comments History helps guests make better and quicker decisions Read More
Sponsored By BOLT ON TECHNOLOGY The Bolt On Effect October 1, 2020 Sponsored Content No Comments Technology won't solve all your problems—just most of themRead More
Sponsored By BOLT ON TECHNOLOGY Bottleneck: Low Car Count October 1, 2020 One Comment Breakthrough: More cars will not drive revenue; smart repairs willRead More
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