In efforts to attack the technician shortage that’s on the rise, S/P2 Careers formed a connection between students creating resumes for the automotive industry and businesses looking to hire.
From energy-efficient processes to proper training to inbound marketing, Brian England has continually added environmentally friendly features to his shop. Here’s how you can build a green image at your shop.
Getting customers into a shop doesn’t always have to be for car repair. Here's how service writer Mandi Selman effectively leads the car care classes her shop hosts.
Patrick Leddin, a professor for the managerial studies program at Vanderbilt and a senior consultant for FranklinCovey, bases his seminars and classes around four main tenets of what makes for a great leader. Here's a brief breakdown.
With the exception of a few outliers, the affiliated shops will outperform non-affiliated shops every time because of their willingness to share critical information unselfishly, writes Mitch Schneider.
The two leadership experts in this article have mapped out a program that, from beginning to end, provides a blueprint for anyone looking to become a more effective leader. In fact, Ratchet+Wrench can back it up with data culled from the 2018 Ratchet+Wrench Industry Survey.
With an operation inspired by family values, AutoZone strives to be a company where its customers—people who take care of cars—come first and where exceptional performance is a daily goal.
Everything—from the front entrance to one-on-one interactions with customers—will impact the way that the industry is viewed. Make sure you do your part to make that image a positive one.
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