Culture Components November 1, 2019 Abby Patterson and Nora Johnson No Comments Four shop owners share the strategies they put into place in order to guarantee a nurturing and strong shop culture.Read More
Sponsored By Kukui Stay Connected November 1, 2019 Advertiser Content No Comments Power your shop with real-time communication, and energize your team and your customers with Kukui Connect.Read More
A Love of Repairs October 29, 2019 Tess Collins No Comments This shop owner has turned a passion for fixing vehicles into a successful business ventureRead More
2019 All-Star Manager: Ben Lesueur September 4, 2019 Abby Patterson No Comments At just 23 years old, Lesueur runs the show at Oxford Automotive, creating a healthy culture from a millennial’s perspective.Read More
Motivating Yourself and Your Staff for Success August 14, 2019 Nora Johnson No Comments The best ways to find motivation within yourself in order to successfully inspire and celebrate your staff.Read More
Build a Sturdy Multi-Location Business Model July 29, 2019 Kiley Wellendorf No Comments A shop owner from Idaho shares how his shop strives to stand out.Read More
Invest in Your Team July 29, 2019 Rissy Sutherland No Comments Build a culture every employee would describe as ‘fun’Read More
12 Keys to Better One-on-One Meetings July 15, 2019 Mike Bennett 2 Comments One of the best tools to create active engagement and strong communication is through regular and routine employee one-on-ones.Read More
Build Culture July 5, 2019 Tess Collins No Comments A workplace culture architect shares where you should start to define and build your culture.Read More
Creating a Mentee Checklist June 25, 2019 Kiley Wellendorf No Comments It’s critical to have steps in place for your mentee to follow in the shop.Read More
Boost Sales Through Communication June 24, 2019 Nora Johnson No Comments How to aid in multiplying profit as a service manager.Read More
Create a Welcoming Vibe June 10, 2019 Kiley Wellendorf No Comments A shop owner from Colorado shares how his staff focuses on positivity with customers.Read More
Create a Business Your Staff Loves May 31, 2019 Kiley Wellendorf No Comments Let your principles shine in your shop.Read More
Provide Growth Opportunities for the Industry May 20, 2019 Kiley Wellendorf No Comments A shop owner from Arizona discusses how she works to welcome more technicians into the industry.Read More
The Rules for Turning Service Advisors into Superstars May 13, 2019 Bob Cooper No Comments From job expectations to incentive programs, Bob Cooper lists his rules for making successful service advisors.Read More
Take a Moment for Yourself May 7, 2019 Kiley Wellendorf No Comments A wellness expert shares tips on how to deal with stress head-on at your business.Read More
Create a Winning Culture April 24, 2019 Tess Collins No Comments By setting clear expectations, Zappos has created a strong culture and established itself as a top customer service provider. Here's how those ideas can be applied in an independent repair shop. Read More
Make Your Voice Heard April 5, 2019 Kiley Wellendorf No Comments As a leader, recognizing employees efforts can create positive change.Read More
Expand Your Staff’s Knowledge Through Training April 5, 2019 Kiley Wellendorf No Comments A shop owner from Pennsylvania discusses how internal training helps create successful employees.Read More
Create the Business You Want March 28, 2019 Kiley Wellendorf No Comments If you have a plan, anything is possible.Read More
3 Issues That Drive Your Employees Away March 18, 2019 Kiley Wellendorf No Comments Learn about why your employees are leaving and what you can do to keep them around.Read More
Leverage Industry Guidance March 12, 2019 Kiley Wellendorf One Comment A shop owner from Kentucky discusses how he developed a working schedule for his business through the assistance of others from the industry.Read More
The Power of Peer Networking March 5, 2019 Kiley Wellendorf No Comments One shop owner explains how joining a 20 Group has transformed how he runs his operation.Read More
A Plan for Your Second Location February 25, 2019 Kiley Wellendorf No Comments A shop co-founder discusses key areas that need to be researched before starting up an additional business.Read More
The Next Step February 21, 2019 Nora Johnson No Comments At multigenerational shops, growing the culture is necessary for success.Read More
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