As the owner of C&H Foreign Auto Repair, Scott Cushman has made morning meetings an important component of motivating his staff and driving improved KPIs over the past three years. A bad meeting, however, can derail everything. Here is your guide to hosting an effective meeting.
When you find the right people for you shop, it will not only allow your business to be successful, but it also will allow you the opportunity to dedicate time to doing things you’ve always wanted to do.
Don’t stay stagnant—take on a new challenge. An employee may have an idea that you’ve never thought of, or a book may have tips for something that you’ve always wanted to try but have struggled finding the means to do.
Mike Brewster's $8 million two-shop operation is the result of constant brainstorming and strategizing. His addiction to improving his shop has become an ever-evolving cycle that involves his staff and industry peers, showing that an open mind and cooperation can drive a shop to great heights.
Every business owner has a defining moment—or, rather, needs one. Ratchet+Wrench strung together three separate stories featuring shop owners that displayed the perseverance to overcome the odds and take their repair shops to the next level.