How to Lead


How to Lead an Effective Meeting

As the owner of C&H Foreign Auto Repair, Scott Cushman has made morning meetings an important component of motivating his staff and driving improved KPIs over the past three years. A bad meeting, however, can derail everything. Here is your guide to hosting an effective meeting.
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Brand Building

None of us can succeed pretending to be something we’re not, and understanding who we are—strengths, talents, weaknesses and growth opportunities alike—is the first step in achieving our goals.
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How They Did It

Every business owner has a defining moment—or, rather, needs one. Ratchet+Wrench strung together three separate stories featuring shop owners that displayed the perseverance to overcome the odds and take their repair shops to the next level.

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