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Become the Most Desirable Employer in Town

July 20, 2018

Rissy Sutherland

Rissy Sutherland says there are a number of ways to separate your shop from the competition when it comes to quality job candidates. Here's how one shop became the most desirable shop in its market.

The Hiring Mistake

The Hiring Mistake

July 1, 2018

By letting good technicians go, Aaron Stokes says you could be letting $250,000 walk right out your front door. Here's how you can work any promising candidate into your rotation.

Interviewing and Catching the Big Fish

April 23, 2018

There's often talk about the shortage of great people in the auto repair industry, especially technicians. Which means you can’t afford to miss out on opportunities to reel in someone that can take your shop to the next level. Here are some tips.

AutoZone

8 Keys to Effective Recruiting

Two members of the AutoZone human resources team share some tips to finding good, productive employees

March 29, 2018

Two members of the AutoZone human resources team share some tips to finding good, productive employees

10 Ways to Find and Attract the Best Technicians

February 26, 2018

Implement these simple strategies to avoid falling victim to the technician shortage

10 Tips for Hiring Top Talent

10 Tips for Hiring Top Employees

February 12, 2018

Brian Sump goes through the 10 most valuable tactics he's used over the past decade to set his shops up for long-term success with new team members.

RW_Toolbox1_0917

Five Steps to a Surefire Hire

January 24, 2018

Melissa Steinken

Recruit earlier and share pride in your business to find the right fit with a potential hire.

Elite Worldwide video

Elite Worldwide

A Proven Recruiting Tip for Shop Owners

How to find top techs

January 22, 2018

Elite's Doris Barnes shares an easy-to-apply recruiting tip for finding top technicians.

Eddie Cleveland, Rob’e Mans Automotive Service

Coach Your Shop to the Next Level

January 10, 2018

When you find the right people for you shop, it will not only allow your business to be successful, but it also will allow you the opportunity to dedicate time to doing things you’ve always wanted to do.

Full RWMC Sessions Available on Video

November 13, 2017

The video sessions from the 2017 Ratchet+Wrench Management Conference are now available.

Brian Sump Column_0917

How to Lure Top Talent

September 26, 2017

Hiring elite, all-star team members comes down to frequent sifting and sorting.

Create a Positive Work Environment

August 1, 2017

Creating a work environment that is positive, healthy and motivates employees is crucial to retaining your all-star employees.

Finding Solutions

June 30, 2017

Choosing to focus on the solution, rather than the problem.

Reconnecting with the Education System_0717

Reconnecting with the Education System

June 30, 2017

Addressing the industry’s broken relationship with automotive schools could fix the stifling employee shortage

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Raising Arizona

June 30, 2017

By embracing training, one Arizona shop owner was able to overcome his business’s modest beginning.

Exit Interview

Making an Exit Interview Work for You

April 1, 2017

Exit interviews are rarely fun for anyone, but they can be valuable—if done correctly.

Get Your New Hire on Board

Get Your New Hire on Board

March 1, 2017

Everything your shop needs to implement an onboarding program that swiftly initiates new hires.

0217_shop_advice

Pre-Screening Job Candidates with Questionnaires

February 1, 2017

How to compile and administer score-based surveys that find the best potential employees

Judi and Bob Harvey

Elite Worldwide

Find Quality Techs and Increase Sales with Elite

January 31, 2017

How the Harveys teamed up with a superstar shop owner to build a more successful shop

Turning Technicians Into Service Advisors

November 1, 2016

The keys to determining if your technician can make a successful transition to the front counter

A Family Business

November 1, 2016

Two shop owners instituted a familial culture when they took over Import Motor Werks

The former Honest-1 COO and industry icon shares how any shop can become a stronger leader

Rissy Sutherland's Top 7 Tips for Effective Leadership

November 1, 2016

The former Honest-1 COO and industry icon shares how any shop can become a stronger leader

The Real Solution

November 1, 2016

Minor Mobley believes veterans are the answer to the technician shortage

Addressing the Technician Gap

August 1, 2016

VISION’s 2016 Educator of the Year Jeff Curtis discusses how shops can attract and retain employees

Create a Wellness Program that Works

August 1, 2016

Decrease absenteeism, reduce healthcare costs and improve employee retention by promoting healthy lifestyles

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