How one shop’s use of Uber changed the face of customer convenience.

A little known technology, called the Vehicle Lifecycle Blockchain, could have a major impact on labor pricing in the automotive repair industry. Ratchet+Wrench spoke with CarFix co-founder Vladimir Lupenko to learn more about the major blockchain company.

As connected car technology continues to sweep the automotive industry, access to OEM data is becoming more and more readily available. Here’s what you need to know about the growing relationship between app developers and OEMs, and how it’s improving shops’ ability to digitally connect with drivers for service.

After embracing telematics, one Florida shop saw its annual revenue more than double.

Our annual, in-depth look at the technology driving today’s auto repair shops.

Ensuring your shop places a strong emphasis on digital inspections will help you grow your business.

What shop operators need to know to protect their businesses from the growing threat posed by hackers.