Precision Auto Repair & Sales created a radio show to promote their business and better understand what customers are looking for.

Anderson Automotive began using a free chatbot feature on their website and can now receive inquiries at all hours of the day.

iATN provides community online to technicians from all over

A shop owner reviews using DrewTech’s RAP2 for vehicle programming.

Rich Fleming, GM of the Fram Group, discusses the outlook of the spark plug industry, as well as Autolite’s place in the highly competitive spark plug industry

Looking down the line for your industry is one thing—being ready for that future is another. That’s why Greg Buckley stresses the importance of budgeting for the tools and equipment that will shape your business in the coming years. And you can build that budget through a few simple steps.

Forecasting an ROI is one thing, but ensuring the ROI is another. So here are an MSO operator's tips for working with your team to develop a process for new equipment.

Determining the ROI on tool and equipment purchases requires several levels of evaluation, says Donny Seyfer. Here are the four main ones.

AMS helps navigate your shop to success through Protractor

There is a growing list of artificial intelligence options for auto repair shops. From reaching drivers to completing repairs, here’s a breakdown of AI designed to streamline communication with customers.

Tracking down a specific part through a dealership is no daunting task for OEC’s RepairLink, a one-stop shop for OEM parts

The advantages and disadvantages of four common ignition systems

Stay ahead in the Industry with Identifix

From cleaning and reorganizing the shop to training your technicians, there’s a multitude of ways your staff can keep productive during slow days.

There are two major investments needed when adding mobile repair—time and money. Here’s how one shop formed a new stream of revenue with a mobile business.

Texting can benefit your shop by streamlining customer communication

For shop owner Kim Auernheimer, the Kukui Dashboard has increased the flow of new clientele as well as determined what marketing processes are successful