After moving from a Nissan dealership to owning his own independent shop, Bryan McGinnis went on to learn a lot over the past 10 years. Here's how he's formed a great relationship with his staff and built a $1 million operation.
Finding direct female role models proved difficult—impossible, even, for Tammy Tecklenburg as she advanced through her career. Now the president of Women in Auto Care, Tecklenburg makes it a mission to mentor other women throughout the industry.
As someone who has played virtually every role at Adams Autoworx, Melissa Brunson is now bringing everyone to her level as general manager. The results speak for themselves, with annual revenue up $1 million and ARO up $100 over one year ago.
Talent. Determination. Goodwill. Passion. These are the attributes that define the industry’s finest—and they’re what we look to honor each year with our annual Ratchet+Wrench All-Star Awards. Here are five unique, innovative professionals pushing the automotive repair industry forward.
For Rob Choisser, taking a step back from the toolbox and focusing on ways to improve the business has led to a number of improvements at his auto repair shop. Here's a look at how he manages his operation.