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Columnists
Auto Shop Answers
Columns
Hayes: The Film Doesn’t Lie
Why elite shops are obsessed with call review, AI coaching, and relentless reps.
June 11, 2026
Kendall Warnock
Columns
Warnock: Untangling Efficiency
June 9, 2026
Columns
Saeli: Let’s Get Back to the Basics
June 2, 2026
Columns
Broski: The Power of Calm: Enhancing Customer Trust in Auto Service
May 25, 2026
Greg Bunch
Columns
Bunch: Are You Bowling Alone?
May 22, 2026
Dutch Silverstein
Columns
Silverstein: The Metric Trap
May 21, 2026
Columns
Parnell: Stop Managing. Start Developing.
May 19, 2026
Columns
Demarest: Maximizing Profit: Strategies to Reduce Parts Costs Without Sacrificing Margins
May 18, 2026
Katie French
Columns
French: Can I be Candid?
May 14, 2026
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