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  • November 2022

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    Running a Shop

    Jones: A Lesson from the Maverick

    Nov. 2, 2022
    What legendary NFL owner Al Davis can teach shop owners about workplace diversity.
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    Home

    "I am the Industry"

    Nov. 2, 2022
    Three industry professionals tackle the idea of diversity and how the auto care industry benefits most with a more inclusive workforce.
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    Home

    Shop View: Beck’s Garage

    Oct. 31, 2022
    Take a trip down memory lane at this Route 66-themed shop in Oklahoma City, Oklahoma.
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    Running a Shop

    Stokes: Celebrating Women in the Auto Care Industry

    Oct. 28, 2022
    While the automotive aftermarket industry is predominantly male, women have played a vital role in changing the face of the industry from aesthetics and service to processes and...
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    Running a Shop

    ADAPT: Problem Solving for Today’s Shops

    Oct. 27, 2022
    Chris Cloutier of Golden Rule Auto Care and autotext.me shares his perspective on finding solutions for today’s unique industry challenges.

    More content from November 2022

    1122-Numbers-Flat-Rate-Salary-1
    Running a Shop

    Numbers: Pay Plans' Effect on Efficiency

    Oct. 26, 2022
    Is it true that a flat rate leads to the most efficient and productive technicians? Let's go inside the data.
    1122-Breakdown-Othro-1
    Running a Shop

    'Hey, Ortho!': Voice Control Technology Is Coming to Repair Shops

    Oct. 24, 2022
    Much like Siri and Alexa helps consumers, Ortho brings AI assistance into the shop to help technicians get specific vehicle information on command within seconds.
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    Running a Shop

    Marconi: Why Your Employees May be Looking to Leave

    Oct. 21, 2022
    Your best auto technician or service writer may have one foot out the door and not for the reasons you think. Find out what's swaying them and learn how to retain them.
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    Running a Shop

    How to Handle Lot Loiterers

    Oct. 20, 2022
    How to keep your parking lot open for customers when space is an issue.
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    Running a Shop

    How to Be a Team-Building Leader

    Oct. 18, 2022
    While shop owners may take different approaches—in-house vs. outsourced—training is key to internal growth in your business.
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    Running a Shop

    The Dos and Don’ts of Professional Texting

    Oct. 17, 2022
    Effective messaging is key for your auto repair shop. Here's how the experts suggest using text messages to engage with your customers.