November 2022

Is it true that a flat rate leads to the most efficient and productive technicians? Let's go inside the data.

Much like Siri and Alexa helps consumers, Ortho brings AI assistance into the shop to help technicians get specific vehicle information on command within seconds.

Your best auto technician or service writer may have one foot out the door and not for the reasons you think. Find out what's swaying them and learn how to retain them.

How to keep your parking lot open for customers when space is an issue.

While shop owners may take different approaches—in-house vs. outsourced—training is key to internal growth in your business.

Effective messaging is key for your auto repair shop. Here's how the experts suggest using text messages to engage with your customers.