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June 2023
June 2023
June 2023
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Columnists
Jones: Where There’s a Will
Chris Jones
June 8, 2023
How the focus, determination and commitment of entertainer Will Smith can inspire you and your team.
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Shop Life
The 5 Habits of Highly-Efficient Technicians
Chris Jones
June 7, 2023
Meg Lewis and Brandon Sadler, a pair of nationally-recognized and honored auto repair technicians, share their tips for shop success.
Spencer and Holly Carruthers
Shop Profiles
The $1 Shop: The Story of Kenwood Tire Company
Alison Johnson
June 2, 2023
Kenneth Wood purchased the historic building in 1962, which once served as a one-room schoolhouse and a public library.
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Columnists
Marconi: Great Customer Service Must be Taught
Joe Marconi
June 1, 2023
Helping customers feel welcome and wanted is a team effort.
Shop Views
Shop View: Oceanside Auto LLC
Chris Jones
May 31, 2023
An auto repair shop that reflects the aesthetics of its coastal community.
More content from June 2023
Conceptual Minds
Sales+Marketing
Creating a Lasting Impression
Noah Brown
May 26, 2023
Northern Virginia-based Wiygul Automotive rebranded its shop as a signal of its commitment to its customers.
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Finance
Offering Financial Support
Tess Owings
May 25, 2023
Are in-house financing options for your customers worth it?
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Repairer Profiles
Small Town Success
Kacey Frederick
May 24, 2023
After a move and two decades, Lou Stornello returned to his calling: running a shop.
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Technology
ADAPT: The Electric Classroom: Preparing the Next Generation of Technicians
Kacey Frederick
May 19, 2023
Troy Lachance of White Mountains Community College gets students ready for EV repair success.
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Columnists
Stokes: Saving the Industry by Honoring Our Techs
Aaron Stokes
May 18, 2023
It’s time to recommit to training and caring for these valuable team members.
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Finance
Is It Time to Close Shop?
Nolan O'Hara
May 17, 2023
Thinking about selling your shop? Here’s what the process might look like.
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Education+Training
Numbers: Gaining Knowledge
May 12, 2023
How often do owners train, and how often are they sending techs to train?