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December 2023
December 2023
December 2023
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Archives
Renew
vladwel
Operations
Bountiful Bays
Alison Johnson
Dec. 14, 2023
How to take inventory of bay productivity as a gauge for shop expansion.
FG Trade
Columnists
Marconi: Making an Exception for Character
Joe Marconi
Dec. 7, 2023
You can't always define an employee’s value by their individual performance.
Columnists
Jones: Not How, But Who?
Chris Jones
Dec. 1, 2023
Learning to do what you do best and delegate the rest is the key to faster growth.
Bryan Regan Photography
Operations
Recruit & Retain
Chris Jones
Nov. 30, 2023
Tips for hiring and keeping auto technicians in your repair shop for the long haul.
Jason Walle
Shop Profiles
Shop View: Henn Automotive Inc.
Chris Jones
Nov. 22, 2023
A visit to Michael and Susan Henn's Waxhaw, North Carolina, auto repair shop.
More content from December 2023
shapecharge
Columnists
Stokes: Your Annual Review
Aaron Stokes
Nov. 20, 2023
As we approach 2024, it's time to look back on the goals and actions of 2023 to determine what's next.
Sales+Marketing
Social Media Savvy
Tess Owings
Nov. 15, 2023
How to convey your shop’s brand and personality through social media so you can post with purpose.
Nuthawut Somsuk
Leadership
Are You Too Hands-On?
Enid Burns
Nov. 13, 2023
Learn when to micromanage, and when to hand off tasks and responsibilities to your staff to create better workflow.
joshuaraineyphotography
Law
Making an Impact for the REPAIR Act
Kacey Frederick
Nov. 9, 2023
Following the Auto Care Association’s Legislative Summit, the REPAIR Act progresses.
monkeybusinessimages
Human Resources
Numbers: Are Shops Keeping Techs Longer?
Nov. 8, 2023
A closer look at technician tenure and whether shops are using apprenticeships to fill the void.