Numbers: Auto Repair Shops by the Numbers

Aug. 11, 2023
A look at shop size, average repair order and revenue in independent auto repair shops in 2023.

The Shop View column is a favorite amongst Ratchet+Wrench readers. But what does that data look like when it’s a cross-section of an entire industry and not a single repair shop? Here’s what the 2023 Ratchet+Wrench Industry Survey Report had to say. 

Shop Size (in square feet) 

  • 5,000-9,999: 34% 
  • Over 15,000: 4% 
  • 10,000-14,999: 9% 
  • 2,000-4,999: 41% 
  • Under 2,000: 12% 

Number of Bays

  • 1-2: 8% 
  • 5-6: 24% 
  • 3-4: 25% 
  • 7-8: 17% 
  • 9 or more: 26% 

Average Repair Order

  • Less than $200: 13% 
  • $200–$399: 20% 
  • $600–$799: 18% 
  • $1,000 or more: 19% 
  • $400–$599: 18% 
  • $800–$999: 12% 

Annual Revenue

  • Under $250,000: 9% 
  • $250,000-$499,999: 8% 
  • $750,000-$999,999: 13% 
  • Over $2,500,000: 18% 
  • $500,000-$749,999: 10% 
  • $1,000,000-$2,499,999: 40% 
  • Unknown: 2% 
About the Author

Chris Jones | Editor

Chris Jones is the editor of Ratchet+Wrench magazine and host of its companion podcast, Ratchet+Wrench Radio, a weekly show featuring automotive professionals across the auto care landscape.

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