Numbers: Auto Repair Shops by the Numbers

The Shop View column is a favorite amongst Ratchet+Wrench readers. But what does that data look like when it’s a cross-section of an entire industry and not a single repair shop? Here’s what the 2023 Ratchet+Wrench Industry Survey Report had to say. 

Shop Size (in square feet) 

• 5,000-9,999: 34% 
• Over 15,000: 4% 
• 10,000-14,999: 9% 
• 2,000-4,999: 41% 
• Under 2,000: 12% 

Number of Bays

• 1-2: 8% 
• 5-6: 24% 
• 3-4: 25% 
• 7-8: 17% 
• 9 or more: 26% 

Average Repair Order

• Less than $200: 13% 
• $200–$399: 20% 
• $600–$799: 18% 
• $1,000 or more: 19% 
• $400–$599: 18% 
• $800–$999: 12% 

Annual Revenue

• Under $250,000: 9% 
• $250,000-$499,999: 8% 
• $750,000-$999,999: 13% 
• Over $2,500,000: 18% 
• $500,000-$749,999: 10% 
• $1,000,000-$2,499,999: 40% 
• Unknown: 2%