As the technician shortage challenges auto repair shop owners across the U.S., there is a need to find and hire qualified technicians to take up the mantle left by those techs who are now retiring.
According to the 2024 Ratchet+Wrench Industry Survey Report, for 55% of shop owners—down 15% from 2023—the ability to find and employ auto technicians remains the biggest difficult obstacle to overcome while the second major concern of shop owners was related to the country’s continuing inflation.
Here are the top three things keeping shop owners up at night:
Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.
A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.
