Numbers: Shops on the Web

A snapshot of how often shop owners update their websites.
April 19, 2023

Now more than ever, auto repair shop owners need to keep a strong web presence to help potential customers find their shops when looking online. As Google changes its algorithm and updates its best practices, shop owners want to ensure their websites are search-engine friendly, optimized and mobile-ready.  

According to the 2022 Ratchet+Wrench Industry Survey, here’s when shop owners said they last updated their websites. 

  • Within the last year:  47% 
  • 1 year ago:  12% 
  • 2 years ago:  14% 
  • 3 years ago:  8% 
  • 4 years ago:  8% 
  • No website:  11% 

About the Author

Chris Jones

Group Editorial Director

Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.

A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.

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