Key considerations for offering a pick-up service for your customers.

Ensuring your shop places a strong emphasis on digital inspections will help you grow your business.

A little known technology, called the Vehicle Lifecycle Blockchain, could have a major impact on labor pricing in the automotive repair industry. Ratchet+Wrench spoke with CarFix co-founder Vladimir Lupenko to learn more about the major blockchain company.

As connected car technology continues to sweep the automotive industry, access to OEM data is becoming more and more readily available. Here’s what you need to know about the growing relationship between app developers and OEMs, and how it’s improving shops’ ability to digitally connect with drivers for service.

As telematics gain more prominence, it’s time for shop owners to get serious about how they will capitalize on the technology.