<a class="current-issue-dropdown__title-link" href="/publications/1-ratchet-wrench">Current Issue

Driving up profit starts simple.

Less is More—More or Less

October 7, 2021

Bryce Evans

Finding the sweet spot to maximize your operation.

The Process of Firing a Customer

October 7, 2021

Shop owners need to be ready to cut the bait when a customer relationship sours.

Numbers: A Team-Focused Flow Pays Off

October 6, 2021

Megan Gosch

When it comes to workflow, one tech per vehicle might be most popular, but is it most productive?

Get Started With Tire Sales

October 4, 2021

Whether diversifying the business or becoming a “one-stop shop,” adding tire sales can be a lucrative addition.

Maximize Your Work Opportunity

October 1, 2021

Make sure your staff is finding the most opportunity for work with each customer.

Podcast: Develop a Plan for the Future

September 28, 2021

Aaron Stokes

Shop Fix Academy Founder Aaron Stokes explains why now is a perfect time to plan for the future, so when the downturn comes, you're ready.

Rent or Buy: How to Prepare Like a Pro

September 7, 2021

Megan Gosch

Seven tips to keep top of mind when deciding to rent or buy.

Tracking Your Techs’ Time

September 7, 2021

How a master tracker protects his techs’ time.

OEC

Ask the Expert with OEC RepairLink: The Importance of Streamlining Your Workflow

September 1, 2021

Jack Saunders, New Business Development at OEC, discusses how integrating your parts ordering catalog into your shop management system can boost efficiency and grow your business.

NGK

Eliminate Comebacks with NGK and NTK

August 5, 2021

Lean on NGK and NTK for quality parts and quality repairs.

Facepay

Launch Facepay for Full Throttle Profits

August 3, 2021

Piloting the process to success for your shop

Become a Culture Builder

July 8, 2021

Leaders are the linchpins of successful business, make sure yours has them.

AUTEL

Autel’s MaxiTPMS TBE200

July 1, 2021

Tire and brake analysis for the modern age

Mighty Auto Parts

Comprehensive Protection with Mighty

July 1, 2021

Mighty provides your customers protection with both products and services

Worldpac

The Most Comprehensive Brake Offering in the Industry

July 1, 2021

Worldpac believes in offering their customers choice

Jasper Engines & Transmissions

JASPER® Expands Remanufactured Ford 6R140 Transmission Line

July 1, 2021

The expansion includes remanufactured Ford 6R140 RWD and 4WD transmissions

NAPA TRACS

Build Estimates in Seconds with TRACS Enterprise and PartsTech

July 1, 2021

Access a network of over 27,000 parts stores through TRACS at no additional cost

Valvoline

Handing Over the Heavy Lifting

How vendor consolidation can save you time and money.

June 15, 2021

How vendor consolidation can save you time and money.

Planning For Profit Sharing

June 3, 2021

Enticing new talent is critical for any business. These financial incentive options can make all the difference.

The Impact of Positive Feedback

June 3, 2021

Everyone craves recognition. Make sure your employees’ positive accomplishments are acknowledged.

Tackling the Tough Conversations

May 3, 2021

A guide to addressing uncomfortable topics with your employees

How can you keep an in-house towing program growing and profitable? Bill Rate, co-owner of two Bob’s Main Street Auto & Towing, explains how he's mastered staffing and service tracking for towing success.

Inside the Small But Mighty Shop

April 5, 2021

Megan Gosch