Knowing your costs, productivity, and outside economic factors is key in determining rate increases.

Toyota has implemented innovative processes and technologies to help expedite parts delivery.

Professional drift driver, technician, and owner of Texas Drift Academy, Josh Robinson, explains how Duralast parts, albeit made for OE replacement, are able to keep up with his extreme sport and builds.

Adding dedicated quick lube service isn’t a surefire success, but if done right it can yield beneficial results. 

Lee Smith, Parts and Accessories Sales Operations Manager at Toyota Motor North America, shares insights on the new Competitive Parts Pricing Initiative.

It’s one of the biggest jumps a shop owner can take. Make sure you’re ready for it. 

Shop owners need to be ready to cut the bait when a customer relationship sours. 

Make sure your staff is finding the most opportunity for work with each customer.

Jack Saunders, New Business Development at OEC, discusses how integrating your parts ordering catalog into your shop management system can boost efficiency and grow your business.