Survey: Most Consumers Consider Extended Vehicle Contract

Sept. 19, 2019

A survey commissioned by RoadStar Services reveals nearly two-thirds of U.S. car owners want an extended vehicle service contract.

 

September 19, 2019— RoadStar Services, providing extended vehicle service contracts for car owners, has announced that nearly 64 percent of its survey respondents would either consider purchasing an extended vehicle contract or already own one.

57 percent of the respondents said they would consider purchasing an extended vehicle contract, while only 7 percent said they already had one.

In addition, when asked to rate options that would make them inclined to purchase an extended service plan, respondents overwhelmingly chose Roadside assistance, which was rated number one by nearly half of all respondents. 

“Knowing what is valued by our customers allows us to focus on providing the right service at a realistic and reasonable price point,” said Anders Steele, VP of communications for RoadStar Services. “Additionally we were interested to see that over half of car owners would consider purchasing an extended service contract.”

Sponsored Recommendations

Free Resources for Shops Like Yours

View insights, research and solutions curated specifically for shops like yours.

Restore & Protect: The Powerful Revenue and Profit Accelerator for Your Business

Restore & Protect is a major business opportunity for Valvoline installers with positive impact on profit growth as well as customer satisfaction and loyalty.

Deliver a First-Class Guest Experience

Our dedicated Valvoline Trusted Advisor Sales and Support Team provides hands-on classroom and targeted in-store coaching to help your employees become more skilled at selling...

Promote Growth on Two Fronts: Existing and New Customers

Increase Sales and Customer Traffic To Your Store(s).