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July 2025
July 2025
July 2025
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Operations
Numbers: Introducing the 2025 Ratchet+Wrench Industry Survey
July 1, 2025
Sales+Marketing
5 Ways Royalty Auto Service Grew a YouTube Channel, and a Much Broader Customer Base
June 26, 2025
Repairer Profiles
Creating Success Stories: Roy Foster
June 23, 2025
Shop Views
Shop View: Redline Automotive of Thomasville, Georgia
June 19, 2025
Operations
Rising From the Ashes
June 16, 2025
More content from July 2025
Dutch Silverstein
Columns
Silverstein: It's Time to Revisit Licensing
A look at why effective regulations in the auto care industry elevate the level of quality, service, and accountability among shops.
June 12, 2025
Columns
Callahan: 4 Tools That Keep Customers Coming Back
Increase customer loyalty by putting these systems to work at your shop.
June 10, 2025
Jupiterimages
Shop Customers
3 Common Customer Objections (and How to Overcome Them)
Understanding the needs of your customer can turn nos into yeses.
June 9, 2025
Chris Jones
Running a Shop
Making a Case for ADAS
Aside from consumer safety, ADAS calibrations open the door to a significant annual profit center for auto repair shops.
June 6, 2025
News
July 2025 Online
Top Episode Podcast: It's Not What You Say, It's How You Say It w/Kathleen Callahan In this episode, Xpertech Auto Repair owner and Ratchet+Wrench columnist Kathleen...
June 4, 2025