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Mechanic Advisor Introduces 'Advanced Text Messaging'

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Oct. 5, 2017—Mechanic Advisor, which appeared in the October issue of Ratchet+Wrench, announced its new and improved text messaging service, which provides enhanced text messaging features for shops partnered with the telematics company.

The updated features include:

1. Cell phone detection technology. This allows the shop to identify bad cell numbers before sending a message or campaign.

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2. Photo and video support from any device (computer, tablet, phone).

 

3. Ability to schedule your text messages for a future date. A great way to remind a customer of a declined service or a service that is due.

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4. Give customers status updates on their vehicle while the vehicle is in the shop, such as, "Your vehicle is being worked on and should be finished within the next hour."

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5. Send automated review requests, thank you messages, and service reminders.

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6. Create specific marketing campaigns via text messaging.

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