Feb. 23, 2018—Business Actualization, a marketing firm that works closely with auto repair shops, announced today that they are rolling out with a new customer relationship management touch point.
Its system will interact with point of sale systems to interact with customers throughout their life cycle stages. Instead of sending the customer a postcard or email to follow-up, they will be able to serve them Facebook and Google Ads post service visit.
Adam Kushner, founder of Business Actualization stated, “We can touch previous customers for pennies on the dollar compared to a postcard and with email open rates continuing to drop, serving an ad to previous service customers is the evolution of the auto shop CRM.”
