Sign up for Ratchet+Wrench eNewsletters

Learning Resources

mitchell1_primary_img_asset2
Sponsored
Struggling to keep bays full? In this on-demand webchat, discover proven marketing strategies to attract new customers, boost Google rankings, manage reviews, and turn web traffic...
July 16, 2025
playbook_featured_image_landing_page
Sponsored
Struggling with car counts or parts delays? Discover 7 proven strategies to boost shop efficiency, win loyal customers and thrive—no matter the economy. Download the free playbook...
July 16, 2025
mitchell_1_endeavor_webchat_image_1300x565
Sponsored
Even in a tough economy, your auto shop can thrive. Learn practical marketing strategies to boost visibility, build trust, and turn online traffic into paying customers.
June 25, 2025
inboundmarketing
Sponsored
Learn proven inbound marketing strategies to attract, engage, and convert customers. Discover how to optimize your website, leverage social media, create compelling content, and...
May 9, 2025
rw_radio_template_chris_j
How to train your staff on customer communication and sensitivity before it becomes a viral nightmare.
July 9, 2025
rw_radio_lisa_foshee
In this episode, Lisa Foshee, senior vice president of Government Affairs and General Counsel at Auto Care Association, breaks down the legislative path in the right to repair...
July 2, 2025
rw_radio_m_jones
In this episode, Mike Jones of Discover Leadership Training reveals why motivation fails, communication mistakes leaders make, and secrets to lasting discipline.
June 25, 2025
Josh Parnell
We're living through uncertain and changing times. In this episode, Josh Parnell of Limitless Leadership talks about how to lead without wavering.
June 18, 2025
Ratchet Wrench: MWACA April Quick Chat
Sponsored
Learn more about the 2025 VISION Hi-Tech Training & Expo and the importance of continuing education in the industry.
May 5, 2025
Modern Automotive Battery Technology
Explore the cutting-edge developments in automotive battery technology with Erik Screeden and Dan Autey, providing essential guidance for industry professionals.
April 29, 2025
Solutions that drive results
Sponsored
Partnering with Valvoline™ is about more than using any number of products from our comprehensive portfolio in your shop. It’s about helping your business thrive.
March 13, 2025
Screenshot 2023 10 17 121949
Connor Tracy of KUKUI sits down with Matt Hudson of Ratchet + Wrench to discuss how shops can use marketing, software, and automation to retain customers amid fierce competition...
Oct. 17, 2023
20230127_royfosternapa_2871
Roy Foster found his fulfillment in the auto repair industry—now, he uses his place as a shop owner to help others thrive.
June 23, 2025
redline_automotive5
Owner Levi Glover has always been focused on cultivating a recognizable brand name, which he’s achieved through the use of striking colors and an inviting space for all customers...
June 19, 2025
napa_team7breaux
Building 100 years of customer trust through quality, service, and innovation
June 17, 2025
napa_team5walton
Ratchet+Wrench spoke with Jamie Walton, executive vice president of Merchandise & Stores at NAPA, about what sets NAPA apart and how the company continues to support its customers...
June 5, 2025
hayes
In his October column, Todd Hayes talks about how auto repair shops can raise their rates through better quality service.
Sept. 30, 2024
Contributed
columnistssilverstein
Planning for retirement and getting the most out of your assets can be a challenge.
Sept. 17, 2024
columnistsbennett_1
A clear and compelling vision is more than just a motivational tool, it's the driving force behind growth and the guiding light for every decision in your business.
Sept. 10, 2024
columnistssaeli_1
Understand your shop's culture and craft it to make a tool for long term success and growth.
Sept. 6, 2024
Ralf Hahn
aug_25_numbers
In which areas have artificial intelligence tools been useful in shops?
July 10, 2025
The 2025 Ratchet+Wrench Industry Survey Report
This year's Ratchet+Wrench Industry Survey Report adds new data to examine the impact of AI and the effect of tariffs.
July 1, 2025
curts1
After a fire burned their shop to the ground, the team at Curt's Auto Repair found a way to come out stronger.
June 16, 2025
1747918167___highspeedindustrialdoorsinnebraskaedi
Sponsored
Efficiency and security are nonnegotiable in the fast-paced world of auto care and service centers. That’s where high-speed industrial doors come in, helping facilities ...
June 1, 2025
newtown_2025_angle_view_2
American Pride Automotive has a robust system within its shop to help keep its employees motivated and constantly advancing their role within the company.
April 29, 2025
choochart choochaikupt / iStock / Getty Images Plus
gettyimages2197995936_1
Creating the right succession plan for your shop helps the industry continue to grow and advance.
April 25, 2025
award3_edit
An award-winning shop owner shares how he makes his employees well-being a priority.
April 1, 2025
rw_josiahmartin_staffphoto_online
Finding a balance with work and family life is an entirely different challenge–especially when life throws unexpected curveballs.
Jan. 27, 2025
mastering_marketing1
From TikTok stardom to YouTube success, this Georgia-based father-son shop demonstrates how authentic content builds trust from viewers and customers worldwide.
June 26, 2025
aj_30th_mayor
A strong auto repair brand is the steppingstone into multi-store ownership and a way to reach a entire generation of new potential customers.
Feb. 14, 2025
iphone11promockupfeaturingawomanholdingherphone212
Integrating digital and physical marketing tools can help shops reach more customers.
Jan. 16, 2025
Fascinadora
0924_case_study1
How this Ohio auto repair shop delivers exceptional customer service with unique hand-crafted leave behinds.
Aug. 19, 2024